House of Angus Reviews

Name: House of Angus
Rating: 4.90

4.9 Rating 598 Reviews

98 %

of reviewers recommend House of Angus

Company Reviews

Product Reviews

Questions

Visit Website

Phone:

0330 120 1061

Email:

customer.services@houseofangus.co.uk

Location:

Mercury House, Gainsbourough,
DN21 1DY

Write Your review

Tell us how House of Angus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

House of Angus 5 star review on 22nd April 2022

Chantelle Fisher

House of Angus 5 star review on 3rd April 2022

Barbara Ward

House of Angus 5 star review on 28th March 2022

Cath Sheridan Sheridan

House of Angus 5 star review on 4th March 2022

Mariana Santos

House of Angus 5 star review on 14th February 2022

Caroline Holl

House of Angus 5 star review on 27th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product and amazingly quick delivery. Bonus of a little extra discount too 😊.”

Helpful Report

Posted 2 years ago

“Disgrace! Ordered through this retailer and I have never experienced such disregard for customers. Slight problem with our order so attempted to contact House of Angus by phone (voicemails left), email, Facebook message and Instagram message. No reply whatsoever. DO NOT GIVE THESE FRAUDSTERS YOUR MONEY!”

Helpful Report

Posted 1 year ago

“Hello, I have received my House of Angus orders #27655, #27656 and #27659. Unfortunately, there are a number of problems with my orders that need to be remedied ASAP please, I have listed these below: My order has arrived 4 working days after the date of purchase. I paid £4.95 x 3 for next working day delivery, and my items did not arrive on time The boxes that arrived today were damaged and poorly packaged, with the main box open on two sides and the contents sticking out, in particular the shornwool rug was sticking out of the box (see photos attached) Some of the items inside the delivery box were damaged - the bambam sock box was damaged and has stains on it. The shornwool rug arrived with none of the packaging that was advertised on the website, it was supposed to arrive in a House of Angus drawstring bag and premium packaging; the fellhof shoes and sock booties boxes were both damaged (see photos attached) Some of these items have been bought as gifts, and the damaged state of their arrival is not acceptable. Your website states that your products are luxury and premium, with your company priding itself on quality products, and packaging suitable to recommend these items as gifts. I was very surprised to find out that your Shornwool rugs are made in China. This information is not available on your website, and had I known I may not have ordered this item. How do you ensure the rugs are produced to ethically and environmentally acceptable standards? To my absolute horror, one of the Fabelab diamond yellow blankets arrived with a dead fly and insect inside the sealed packaging! (see photos attached) 5 items I ordered and paid for have not arrived at all. If items were not in stock, then they should not have been available to purchase from your website. There has been no contact from the customer services team to explain to me why products I have ordered and paid for, have not been provided to me, despite my order and payment receipt constituting a binding contract in consumer law. No one has contacted me to explain what has happened or offered me potential solutions. Instead, I have been issued a refund, that I have not asked for. I would like the items I have ordered to please be provided as soon as possible as per our contract. In particular the little green sheep Moses basket is of utmost importance, as my baby is due imminently and will have no-where to sleep whilst I stay with my parents whilst recovering from birth. I would like this product to be provided to me as per our contract without delay. It is pointless sending the little green sheep Moses basket stand, when you have not sent a Moses basket to go inside it! I would like to know what you will do to rectify all of the above issues as soon as possible. No-one has answered your phonelines, which I have tried calling for the past two days on numerous occasions, and no-one from your customer support team has responded to my emails. I look forward to hearing from you in due course, RF”

Helpful Report

Posted 1 year ago

“We made two orders and the items we received are lovely and arrived speedily. However, we were missing 1 item from both our orders. The pizza oven and a stacking game. I have emailed, FB messaged and phoned but have received no replies!”

Helpful Report

Posted 1 year ago

“Promt delivery. We'll made. I can't comment much on the actual item as its a present. Oh,& nicely wrapped”

Helpful Report

Posted 2 years ago

“Really good experience. Placed an order with House of Angus, few days later the customer service got in touch to update me on a slight delay on my order, but to reassure it will still make it before Christmas. I was really impressed. Products arrived in time and I was very happy with my purchase. Thank you for a nice experience, it's rare nowadays.”

Helpful Report

Posted 2 years ago

“Ordering on site was very easy. Quality of product is very good and Jasper, the rocking horse looks lovely. Very quick delivery. Personal card with delivery is nice touch. Thank you.”

Helpful Report

Posted 2 years ago

“I ordered a sheepskin footmuff for our little one. It came in 24 hrs as promised and it is absolutely fantastic-thick, cosy and has a luxury feel to it. I am very happy with this purchase.”

House of Angus 5 star review on 19th December 2021

Helpful Report

Posted 2 years ago

“Fast delivery and quality goods.”

Helpful Report

Posted 2 years ago

“I received at the correct time and the puzzles are fabulous my baby niece will be thrilled great job thanks”

Helpful Report

Posted 2 years ago

“Excellent toys, my grandchildren will love”

Helpful Report

Posted 2 years ago

“Lovely little gift. Unusual. Delivered quickly”

Helpful Report

Posted 2 years ago

“This cosy toes is one of the best things I have bought this year it is amazing looks great when you see the pictures online but I really can’t explain how amazing and cosy it really is my grandson loves it fell asleep as soon as I put him in it I would highly recommend this company as the service was second to none ordered one day and received next day if you do anything for you’re baby this year I would say buy one of these .well done House of Angus”

Helpful Report

Posted 3 years ago

“Bought a Bowron pram liner for my baby and he absolutely loves it! Great quality and customer service 😊”

Helpful Report

Posted 3 years ago

“Quick delivery and perfect pram liner!”

Helpful Report

Posted 3 years ago

House of Angus is rated 4.9 based on 598 reviews