“Very dishonest , poor customer service , misrepresent the facts , extort money from people. Avoid at all costs . They spend more time answering complaints about their service than actually providing a good service. The regulator needs to step in”
“terrible company paid for a survey on a mortgage was told property was unsuitable for lending but would not give me a copy of survey report even though the cost was down to me . Do not use them .”
“Matured12 month fixed term deposit reinvested without my consent. My 12 month fixed term deposit matured one month ago and I expected the money to be kept in a holding account until I decided what to do with it. It turns out that it was automatically reinvested in another 12 month term account without my explicit consent. Furthermore, I am told that I cannot access my money for 12 months, even with a penalty. I was told this was in the T & C's when I first opened the account. This has got to be in the least unfair, if not unlawful. I will be pursuing this but, in the meantime, I just want others to beware of this very unscrupulous bank.”
