"Absolutely frustrating. After win of over 15k didn't let me withdraw more than \u00a34300. Even though being a customer for more than 2 years. So when I did withdraw only the amount which they let me. Not clearing the withdrawal after they got all the documents kept on asking for the cards which was used months ago for deposits and have been replaced with the new ones. Which I provided with the bank statements. Now they are lying oh these statements doesn't show any transactions to kwiff. It's like they don't want to pay my money. So frustrating"

"Absolutely frustrating. After win of over 15k didn't let me withdraw more than \u00a34300. Even though being a customer for more than 2 years. So when I did withdraw only the amount which they let me. Not clearing the withdrawal after they got all the documents kept on asking for the cards which was used months ago for deposits and have been replaced with the new ones. Which I provided with the bank statements. Now they are lying oh these statements doesn't show any transactions to kwiff. It's like they don't want to pay my money. So frustrating"

"Your info about kwiff.com is misleading! You are misleading people! They are company who has no customer service ignoring correspondence! All documentation has to be supplied by Web page not email! And they will be holding customers money! Yes company replies to you and ignores problem. You need to supply Id and different form of proof of address where you have to supply via Web page! Their Web page doesn't give option to supply info! Am not the first person as I can see having this problem \r\nThey are aware of the problem they ignoring causing stress. They don't care about customer."