“Avoid Avoid Avoid
Won't be using again.
If ordering more than one item they will open the bigger item and place it inside without telling you and ship it like that to "save shipping costs" Unfortunately for me my bigger item was a gift and had been sent some distance away thinking they had either forgot my smaller item or was delayed. All i was asking for was the postage fee to get my item back to me. Has taken a week for them to decide what to do with emails back and forth.
Overall just really bad customer service.”
“I purchased a rotary saw from Lawson HIS ltd. the saw was £ 185. The saw was to be delivered within 3-4 business days. However, after a week, when I wanted to ask why it was still missing, I noticed in the description that it is at a lower voltage, i.e. only 110V. I immediately notified the shop that I was resigning from the purchase. When the DPD forwarder brought the product, I didn't pick it up. Lawson HIS ltd. he still did not return me for the goods that did not accept the money and a month has passed. I am asking everyone to be careful about this for the seller. Don't be tricked and don't buy from them.”
“Excellent in every respect. Good quality range of tools. Experienced, helpful and happy staff. I live close enough to always collect and whatever I've wanted has always been available when they've said it would be. My tool store of choice every time”
