“This service is total scam.
I booked the rental service though vipcars and when i went to Maggiore to pick the reservation and get the car i was expecting to pay around 100 euro but the final bill was over 140.
I asked for resignation from the contract and the agent said there will be some fees or penalties to be paid.
Therefore it wasn't convenient neither to quit.
This is unacceptable.
Service support? Completely useless.
Delivering answers only to fit the KPI timing but not solving my case. Ticket is open since 3 weeks, still waiting for answer.”
