Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 512 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot even begin to say how much I love my new 5-year journal! The quality is even better than I thought, and the book's aesthetic alone makes it so easy to keep up my journaling. While it did take a while for me to receive the book (simply because it was an international order), I was surprised to see how quickly Martha Brook shipped my order. All I can say is I already have a list of other things I'll be ordering from them in the future!”

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Posted 1 year ago

“I love stationary and I love Martha Brook. The Advent Calendar I brought from you was so beautiful and I can’t wait for this years one. I’ve brought many notebooks and other things for myself and as presents.”

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Posted 1 year ago

“I have ordered a few products from Martha Brook and they have all been excellent quality. Turnaround is quick and i have always been so pleased with the products.”

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Posted 1 year ago

“I have a few products from Martha Brook each of them is perfect. Great quality, price and brilliant service”

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Posted 1 year ago

“I've ordered quite a few things from Martha Brook over the last two years, including a diary which I though was initially expensive around £32 I think but the option to replace pages each year at £12 made it worth it. I have bought social media planner, post it notes, bespoke notepads, a gold pen and items as gifts which I have had personalised - all really lovely stuff. Great products, great colours and quite unique. Good customer service and delivery. It's a lovely company and I am happy to give it 5 *!”

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Posted 1 year ago

“Everything about my Martha Brook orders make me happy. From the quick delivery to beautiful packing presentation, every order is like a present to myself.”

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Posted 1 year ago

“I love the range of products and have always been super happy with my purchases! Customer service is amazing with regular updates on progress with orders and delivery is really efficient. The refillable desk pad is amazing and I use this daily for work. The products are great quality, unique and the options to personalise items makes them a great choice for gifts 💗”

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Posted 1 year ago

“Always great quality products. The 5 year diary is amazing and my current favourite! Wish I had it when my little one was first born however looking forward to seeing what the next 5 years brings with the most beautiful diary keeping track.”

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Posted 1 year ago

“I love my personalized book journal. Gorgeous design that’s really classy and a great way of keeping track of my reading - I like that there’s room for quotes too as I highlight when I read. This was a gift to me from a friend and I love it - it would make a great gift for anyone who is a reader”

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Posted 1 year ago

“In February I attended the Instagram workshop ran by Martha. Really great webinar with very useful insights and practical tips to apply straight away. I’ve told everyone about it. Absolutely love the social media planner and things that arrived in the post too! Well worth it for anyone trying to grow their instagram.”

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Posted 1 year ago

“I love stationary so I was so pleased to see the Martha Brook advent calendar, it was so beautiful. I can’t wait to get the 2024 one. I have brought a few presents and some lovely notebooks and the 5 year diary for me!! x x”

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Posted 1 year ago

“I’ve bought many notebooks from Martha, for myself and as gifts. And I have NEVER been disappointed. The packaging is amazing, and the products themselves ara great !! The quality is everything, everything is well made, and I love that it’s personalised. Overall, I’m in loooove !! 💕”

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Posted 1 year ago

“I have, on a few occasions, ordered personalised notebooks as gifts. Adding a gift box has enhanced the gift immensely and made these very attractive presents. Very pleased with my purchases and the service offered.”

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Posted 1 year ago

“Customer service excellent, delivery quick and efficient. price to be expected for a quality and unique product. Bought a cookery diary which was very well received by my daughter in law. I have not had to return it so cannot comment on the service but I would expect it to be very good.”

Helpful Report

Posted 1 year ago

“I bought a range of beautiful stationery for my desk at my new job and couldn't be happier. It looks beautiful. Am also so impressed with the functionality of having refillable notebooks and notepads as it used to be a frustration having to buy a whole new notebook. I ordered a new diary and, unfortunately, the front cover got squished in the post, even though it was very well packaged. The Martha Brook customer service team were fab! They were quick to respond to my message and offered for me to send it back and they'll replace the cover, or to send me a cover with detailed instructions on replacing it myself. The new cover arrived and it was so easy to do. I am one very happy customer and constantly tempted to buy more, even though I don't need more.”

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Posted 1 year ago

“Really beautiful stationary at a fantastic price. Really well made and great customer service.”

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Posted 1 year ago

“Gorgeous products for stationery lovers. I’ve ordered personalised presents for friends, family & work colleagues and they’ve always been hugely well received and great quality. The Christmas Advent calendar is such a treat too. Always gives me joy to use the pretty paper clips, bookmarks, notepads etc in my daily work. Would highly recommend.”

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Posted 1 year ago

“I am a huge fan! Everything I have received from them is beautifully wrapped, arrives on time and is of high quality. I’ve had personalised book journals, notebooks and the Advent Calendar. The calendar was wonderful. I will be using them a lot.”

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Posted 1 year ago

“Excellent customer service. Gorgeous products. Speedy turnaround and delivery. The team are always happy to help with bespoke requests and custom orders. I've been using Martha Brook for years; both personally and for work and can't recommend Marth and her team more highly. Such a lovely company to purchase from.”

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Posted 1 year ago

“Everything was beautifully packaged (I love attention to detail like this) well made & I was kept updated throughout the process. I ordered several products all of which are well made & the colours were exactly as expected. Your not bombarded with sales emails either (which I like) I also love supporting a women founded business. Yes I will be purchasing again & have recommended the products also”

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Posted 1 year ago

Martha Brook is rated 4.8 based on 512 reviews