MGOC Spares Reviews

Name: MGOC Spares
Address: Octagon House, Over Road, Swavesey, Cambridgeshire
Rating: 4.83

4.8 Rating 282 Reviews

96 %

of reviewers recommend MGOC Spares

4.8

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About MGOC Spares:

Who are MGOC Spares?
At MGOC Spares, we provide dedicated parts and accessories for classic MG & Mini vehicles, including the MGB, Midget, MGC and many more!

With thousands of products in stock, we are your one-stop shop for all your classic car needs. Our wealth of expertise means that you can trust us to find the right part for your classic MG vehicle – whatever it may be.

Need support finding the right parts for your MG or Mini? Contact us today, we're happy to help!

Visit Website

Phone:

1954 230928

Email:

sales@mgocspares.co.uk

Location:

Octagon House,
Over Road,
Swavesey
Cambridgeshire
CB24 4QZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s not the polished machine that others say it is sadly. I’ve spent plenty of money here and ordered many times, but my last 2 orders fell short of the usual service level. Previous order had several incorrectly picked parts, not what I ordered and this delayed planned work. Current order still hasn’t arrived and no clue when it will. It was ordered 5 days ago and paid for next day courier, but when didn’t arrive next day, called MGOC and was given a lame excuse about the courier being short staffed because its holiday season, like that couldn’t have been preempted and planned for as it is holiday season this time every year… tbf they did refund my “next day” carriage cost and promised it would arrive the next day again. It didn’t. Still waiting for it on day 5. It’s not great MGOC, get your act together and get back to your usual good standard. Don’t just assume these things are not urgent just because they’re for classic cars, we make plans, we set aside time for doing this work, sometimes we even book mechanics, and so being messed about with deliveries can end up being very disruptive and sometimes costly to us - your customers. Also, maybe train your telephone staff on good customer service, telephone manner and being open to suggestions and feedback, I called up recently to ask for more details on a some parts that had zero information listed on the website and when I very politely suggested that they might want to update the listings to give the information I had to call up for, it was as though I’d just insulted a family member. Providing the right information on the part listing saves me calling in, and saves you having to man the phones and answer mundane questions! Surely mutually beneficial.”

Helpful Report

Posted 4 months ago

“Regrettably, 10 days after ordering the parts requested have not arrived. I have been informed that they were despatched but am now waiting on Royal Mail. A review is therefore not possible.”

Helpful Report

Posted 2 years ago

MGOC Spares is rated 4.8 based on 282 reviews