My Car Cleaning Reviews

Name: My Car Cleaning
Rating: 4.83

4.8 Rating 544 Reviews

96 %

of reviewers recommend My Car Cleaning

Company Reviews

Product Reviews

373

Questions

Visit Website

Phone:

0191 486 2434

Email:

support@mycarcleaning.co.uk

Location:

2, Plummer Street, Newcastle upon Tyne
NE4 7AB

Write Your review

Tell us how My Car Cleaning made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Car Cleaning 5 star review on 11th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just now New Used them for a First order it arrived damaged, not very fast to deal with the issue then when I did get a response it was always very late at night, the item was to be sent back to for them to then send a new one out which was going to liss the deadline that I needed it for, I then offered for me to use/keep it but they offered 10% discount which equates to very little so now need to get a label printed off a family member to then go to a post office to send it back 👎rather annoying so won't be buying again”

Helpful Report

Posted 2 months ago

“I ordered Carscope car nozzles as shown on their website with 1/4 MEG nozzle. What i have received was with MEG nozzle. There is a difference between 1/4 MEG and a MEG nozzle. The spray pattern between the two is different too. I am very disappointed because of this. They didn't do quality check before shipping the part. So, I emailed them with photos and requested them to ship just the 1/4 MEG tips. They asked me to return the items but will not pay return charges because it's not their policy. Carscope is also to blame for this fiasco because they sent the wrong part to Car Cleaning. Basically, I received the wrong part. I live in Canada and sending these back to the UK with a hefty postal fee is worthless. I thought of leaving a review here so that you will be cautious when you buy anything from this merchant.”

Helpful Report

Posted 1 year ago

“A quick turnaround on a large order, great variety of products and well-priced. My order was well packaged and all arrived in one piece - Keep up the great work guys!!”

Helpful Report

Posted 2 years ago

“Paid for 2-5 working days delivery. 10 working days later and still no product or update. Cant comment on quality of product as never received but would avoid at all costs”

Helpful Report

Posted 2 years ago

“Great customer service and they answer the phone within seconds..... which is a bonus just now. Always happy to help and you get little freebies!!”

Helpful Report

Posted 2 years ago

“A review that I didn’t want to leave but feel like after the way they treat the customers especially after ordering consecutively from them. So placed an order over £100 worth of products and arrived yesterday to find the 5litre shampoo had leaked out all inside the box, I checked the seal on the lid and it looked like the product had been opened before I had even received it. Also the fact there was bits floating around inside the 5 litre shampoo. The customer service is really poor I emailed them with pictures explaining what had happened and my disappointment as it’s not the first time it’s happened, I have to say they don’t check and they said they can’t because of how many products they have but when I order from bigger businesses such as slims i have no problems with products leaking. Customer service is very very poor and they need to check what they’re sending is properly sealed. The manager was very rude over the phone to my girlfriend laughing down the phone as she tried to call them as emailing them is pointless.”

Helpful Report

Posted 2 years ago

“Excellent company to deal with, quick service and no rediculous carriage charges!”

Helpful Report

Posted 2 years ago

“Great service - easy to use website.”

Helpful Report

Posted 2 years ago

“Great choice and range of products, friendly and helpful staff”

Helpful Report

Posted 2 years ago

“Another flawless order, first class communication and break speed delivery time.”

Helpful Report

Posted 2 years ago

“EXCELLENT SELLER THANKS AGAIN MARIO”

Helpful Report

Posted 2 years ago

“Fantastic products well packaged delivered on time well priced for quality merchandise”

Helpful Report

Posted 2 years ago

“Great friendly staff giving impartial advice. Will definitely be using again”

Helpful Report

Posted 2 years ago

“Product I purchased is great just what I was looking for, not sure of the lads name who served me but a great help and very pleasant.”

Helpful Report

Posted 2 years ago

“Been buying my stuff from here pretty much since they opened. Always great with advice always happy to help”

Helpful Report

Posted 2 years ago

“Excellent service great choice. Good advice”

Helpful Report

Posted 2 years ago

“Ordered this stuff from another company before never turned up and had lots of trouble. Ordered from my car cleaning. Had no trouble at all, and was delivered very quickly 👍”

Helpful Report

Posted 2 years ago

“Great product and fast delivery”

Helpful Report

Posted 2 years ago

“Very satisfactory process from ordering thru to delivery and aftersales service. Recommended.”

Helpful Report

Posted 2 years ago

“Good product for the price, works just as it should.”

Helpful Report

Posted 2 years ago

My Car Cleaning is rated 4.8 based on 544 reviews