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Oasis Snacks Reviews

4.2 Rating 630 Reviews
80 %
of reviewers recommend Oasis Snacks
Read Oasis Snacks Reviews
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Phone:

347555678568

Email:

dumitru@oasissnacks.com

Location:

4014 1st Avenue Bldg 26 #305
Brooklyn
11232

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I did want to become a monthly subscrier. Oasis has a product that I wanted that is no longer available in my area. My order was filled the next day but due to shipping problems Fed ex had my package in their hands for almost 3 weeks with no change in movement. I will give oasis 3stars since they were a company who did respond & keep in contact with my emails. They also refunded my money on a timely order. I won't fault them for bad shipping problems.
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Posted 4 years ago
This was my second order with Oasis Snacks. The first was great, fast shipping and no problems. This one, however, was not so great. To start out, my order was damaged right after it was picked up by FedEx. I waited 2 days and then reached out to Oasis Snacks to see what would happen. They said that they normally wait until FedEx returns the damaged process and then send a replacement but that they would just send a replacement out ASAP as they did see the item was damaged on Fedex tracking and would send a new UPS tracking by the end of day. I waited about 3 or 4 more days and never received the new tracking so i called to get another update. I was told that they never processed the replacement but would do so immediately and send a new tracking number. By the end of that day i did in fact get a new tracking number and my order was delivered about 2 days later. I know this is something that happens, but it took about two weeks and 2 phone calls after placing my order to get my shipment. They do have great pricing and i am sure they are crazy with everything that is going on, but the customer service could be better.
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Posted 4 years ago
Some products are long wait to get but they did give a refund when I found out how long it would be.
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Posted 4 years ago
My 15% off next order doesn’t work.
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Posted 4 years ago
The cartons were pretty beat up when they arrived. They didn’t leak, but some are hard to open.
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Posted 4 years ago
The popcorn tasted like it was old but was still good
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Posted 4 years ago
It takes a loooooooooooong time for the package to get picked up after Oasis creates the shipping label. The shipping label for my package was created July 31, which was just one day after my order (things were great up to that point). But then the FedEx pickup of the package didn't occur until August 11 -- 8 business days later. That amount of lag seems excessive. Once the package arrived, the snacks were great though.
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Posted 4 years ago
Everything was fine except it took a long time to get it delivered.
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Posted 4 years ago
Shipping took way too long because it was sent back to the warehouse, my bottles were all dented when I received them. Probably won’t buy anything from here again. Customer service wasn’t very friendly.
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Posted 4 years ago
I had an extremely long delay receiving my order. It took several weeks after I spoke to a customer service rep. to finally receive it. I ended up getting the shipment three times.
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Posted 4 years ago
Did not send 2 cases paid for
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Posted 4 years ago
My last order the bottles were all Dented. Otherwise everything is been good and on time
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Posted 4 years ago
Dear sir, I received 3 12 packs of core fruit infused drinks about a month & 1/2 Ago. The box was delivered it was wet inside and out .There was no packing to help protect the drinks during shipment. Some of the drinks leaked during shipment. Also the box was a long rectangles shape which did not help making it more bulky. We would like to order more from you if we knew they would be packaged better. Let me kow if that is possible. Thank You! Sinserely Yours Elizabeth Korona
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Posted 4 years ago
Updating review - recieved wrong product, but called and spoke to someone right away which was great. Was offered a return no questions asked or a 20% refund if I keep the product. Great customer service.
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Posted 4 years ago
The products themselves are great. The set up is strange, they didn’t even know my package wasn’t picked up by the courier. When I brought it up they finally mailed my items. When said items came I was missing a package. When brought up again, they said they ran out of the product and would refund me. Why couldn’t they put that on the site as sold out when I already paid for it. This was over the span of two weeks.
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Posted 4 years ago
I placed my first order, for "Regular" Snapple Raspberry Iced Tea, & I received Diet, which I didn't order. Customer Service was very responsive, & rectified the situation, quickly. Anyone can make a mistake, & I fully realize that. That's why I clicked on "Acceptable". Thanks!
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Posted 5 years ago
These are exceptionally tasty, but there is a great deal of cracker breakage. We have found more than half the crackers in every package to be broken into small bite sized bits. This was a huge dissapointment for these pricey snacks. I would not recommend these to friends if your transport us not improved.
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Posted 5 years ago
I had no problems. I ordered the product I was looking for, and it was delilvered in a timely manner.
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Posted 5 years ago
Pls try to get shipment to address sooner than 2 weeks.
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Posted 5 years ago
Loved that I could find the brand and flavor soft drink here and was so excited to order. Can’t say the delivery process was as good. Do realize with the COVID 19 it was difficult to do in a timely manner but maybe next time don’t keep changing the delivery by a few days only to do again in a few more days. I will definitely order again but allow a lot more time to receive
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Posted 5 years ago
Oasis Snacks is rated 4.2 based on 630 reviews