“I have had a great experience chatting to SM2 today to help me resolve my issue. They were very helpful with what my problem was and I felt that they went out of their way to achieve success.”
“MC2 was very patient with me working through the process of cancelling my insurance due to my own fault. Hoping the rest of the process is at the same level of service”
“I chatted with operator EE3 this morning.
She was extremely helpful and resolved my issue in no time at all. Couldn’t have asked for a better service. Many thanks.”
“I was struggling to upload my proof of no claims (I'm useless with IT) so I contacted your help line. Tara J (TJ2) helped me through the upload process. She did this quickly and efficiently. She has also informed me of a much cheaper breakdown cover which I will take when my existing cover expires. Top marks Tara.”