“KL6 was really helpful and patient with me, as I’m not tech savvy, but she talked me through everything. She answered all my queries and gave advice that I’d requested. Very helpful.”
“Agent EW2 was very helpful and assisted me changing my vehicle (complicated by the fact that it was brand new and not yet formally registered with DVLA”
“Agent MC2 was initially a bit slow in understanding about an amendment that I wanted to make regarding a home insurance policy that I only purchased yesterday (26th June 2025) online but we got there in the end and the correct amendment to my policy was duly made.”
“Just did chat option with TJ2. She was very good. Informative and helpful. As a new customer I was hoping for a good experience and that is precisely what i was given. I had some questions as I had only taken up the policy yesterday (after trawling through many other offers ). This policy started today so I wanted to be sure that I had covered everything. Tara gave me the reassurance that I have the cover in place.”
