“Ei1 was very helpful when I had a problem. I lost the relevant webpage after I had approved payment which was disconcerting with Ei1 sorted it out for me. Would have given 5 stars if webpage hadn’t been lost. Ei1 help was 5 stars.”
“The agent Ellie B (Ei1) was very helpful and quick - I would give her 5*, but unfortunately the price quoted for the additional cover was not competitive.”
“The login to check my documents wasn't working, but the online chat advisor Joshua patiently tried a few times until I managed to get into my account. Really helpful and efficient service, thank you.”
“just had a chat with BL1 very helpful, helped sort a issue quickly and without any fuss, some other customer service agents could learn a thing or two, again thank you for your help”
