“BL1 online chat person helped with my request for paper documents. Appreciate we need to encourage paperless I prefer hard copies with insurance. Very prompt service”
“Good service...helpful live chat...but takes quite a while to get to chat to somebody. When I did they were very helpful.
Sadly no way of talking on the phone which is quicker and easier.”
“Customer service RW2 was very helpful and sorted out my issue quickly. Some confusing emails/ texts from One Protect in the quote stage, but resolved.”
