OneStream Reviews

2.9 Rating 72 Reviews
47 %
of reviewers recommend OneStream

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OneStream 1 star review on 6th June 2023
Anonymous
OneStream 1 star review on 16th June 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
Shishir was really helpful he was really efficient and resolved my billing query very easily, Every company must have employees like Shishir.
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Posted 1 day ago
Shishir was very helpful
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Posted 1 day ago
Operative was called Shishir. Excellent clarity and speed in answering query. Very polite too. Very impressed. Easy to use web chat. Thank you.
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Posted 1 day ago
The online chat with Shishir was very easy and nothing was to much trouble to resolve my issues, it’s not always easy to get a resolution with online chat, but in the case I found it a very easy going process, mainly due I think to Shishir.
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Posted 3 days ago
Polite fast help, and I got a discount on my 12 months contract. Great service :)
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Posted 4 days ago
had an issue with my plan. spoke with Shishir and he helped me set up a new contract which I am happy with
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Posted 4 days ago
Very helpful and understanding customer service
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Posted 4 days ago
Second call to the live chat, but my issue with calling international land lines is now resolved.
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Posted 1 week ago
Shishir was very helpful
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Posted 1 week ago
Excellent service from Shishir.
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Posted 1 week ago
The agent I spoke to was friendly and efficient and fixed my issue quickly. Onestream as a company however has been disappointing - I had to chase to receive my rebate at the end of my broadband contract rather than receiving it automatically.
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Posted 1 week ago
Answered my question promptly with no rigmarole thank you
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Posted 1 week ago
I had a billing problem, but Shishir was able to help me with it and was very helpful
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Posted 1 week ago
Always have been a great customer service and a good broadband, but unfortunately I am leaving due to price increase, and faster broadband elsewhere. I might be come back, if this doesn't workout. Thankyou for your service guys.
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Posted 1 week ago
Agent very helpful but I think at first misunderstood my purpose!
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Posted 1 week ago
I recommend reading the reviews of this supplier before signing up. I made a mistake and didn't research them fully before I did. I can confirm the poor reviews are very reflective of the way that they operate. Hidden charges, signing you up for free trials of antivirus software and charging you for it even when you don't activate it. Way off advertised broadband speeds etc etc. From my experience over the past couple of months, and now reading the reviews I'll expect more surprises of poor service from this supplier. Please read the negative reviews and proceed with caution.
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Posted 1 week ago
Helped me obtain a refund swiftly
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Posted 1 week ago
Very very helpful
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Posted 2 weeks ago
Everything
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Posted 2 weeks ago
shishir was very helpful
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Posted 2 weeks ago
OneStream is rated 2.9 based on 72 reviews