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Pass N Go Driving School Reviews

4.0 Rating 102 Reviews

75 %

of reviewers recommend Pass N Go Driving School

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Email:

Marketing@passngo.net

Location:

Coupe House, Station Lane, Chester-le-Street
DH2 1AW

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Pass N Go Driving School 1 star review on 28th March 2024

Pass N Go Driving School 1 star review on 28th March 2024

Pass N Go Driving School 1 star review on 28th March 2024

Pass N Go Driving School 1 star review on 8th March 2023

Pass N Go Driving School 1 star review on 3rd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t of been happier with my driving instructor, made me feel totally at ease and after a number of driving instructors previously making me feel nervous and uncomfortable I couldn’t be more grateful to have found Sonny and passed with him first time with only 2 minors, couldn’t recommend him enough!”

Posted 1 year ago

“I had a really good experience with pass n go. When I first enquired, I was immediately put through to an instructor and was able to start lessons the following week. My instructor was amazing and truly went above and beyond to make sure that I felt confident and was ready to go for my test. The new driver package I got was easily the best deal in terms of lesson price I’ve seen- if it’s still going, make sure that you make the most of it as lessons past this are very expensive!”

Posted 1 year ago

“I was super happy with driving Ryan Barry who is a very cool, calm and confident person. During my lessons he made me very comfortable even when I was making mistakes. His cool attitude was very helpful which helped to improve mistakes quickly and passed my test. Thank you so much PassnGo and special thanks to my driving instructor Rayan Barry.”

Posted 1 year ago

“My instructor Nathan was amazing from start to finish was easy to learn with and made me feel so at ease when I was nervous..he was so patient with me and taught me a lot and made it possible for me to pass..can’t thank him enough”

Posted 1 year ago

“Great instructor... wouldnt have wanted any other... really professional and helped me pass with ease... 10/10 :)”

Posted 1 year ago

“I recently passed my test on the 3rd June after only 20 hours driving between two years and couldn’t have done it without my instructor Tony Alexander he always kept me calm, gave me so many tips and things to work on. I would highly recommend him to anyone!”

Posted 1 year ago

“First time around I was making progress but Covid caused me to pause my lessons, which my first tutor took as I wasn’t continuing, wasn’t ideal being dropped as a customer but I was determined to get back driving After a break and wait period I got a new tutor! Lee Goodwin was absolutely incredible as a tutor, I can’t recommend him enough for those in Newcastle and Gateshead. I passed first time! 5/5 stars purely for the amazing teacher that is Lee! Price is cheaper than a lot of others but still expensive”

Posted 1 year ago

“My instructor George was top notch and I couldn't have asked for a better instructor. Many thanks! :)”

Posted 1 year ago

“Good team”

Posted 1 year ago

“I would definitely recommend Pass n Go. It's nice and organised and you have specific feedback after every lesson. It's also super easy to book lessons, considering you can see your instructor's availability and they can confirm or change it without even having to have a conversation. My instructor was very patient and relaxed, and I did well in the end. He did get a bit impatient with me towards the end and maybe a bit rude but we did have a good relationship and I think it would be hard to find much better.”

Posted 1 year ago

“Overall my experience was a positive one being that i passed first time with zero faults. There were times where i really enjoyed my lessons and were also times where I was dreading the lesson, but i stuck at it, practiced and it all payed off. My journey wasnt perfect, but the help that i recieved was amazing. My only issue was that I paid for a pass in 10 bundle, which turned out to be 5 2 hour lessons. This information wasnt passed onto instructor and I also had to pay an extra £232 on top for an extra 4 lessons. This information needs to be given out more clearly to both students and instructors, and if someone pays for a pass in 10 thats what they should get and not have to top up with extra lessons. As such this is why I have given the review that I have. Thank you to both my instructor and PNG for getting me through my lessons and test.”

Posted 1 year ago

Thank you, CONGRATS on passing Dave!! This is great to hear for both pass n go and your instructor Paul. Enjoy your driving freedom :) ~ Team Pass N Go 🚗😊

Posted 1 year ago

“I had a great time with Rob! He is great calm instructor. On my test day, he was very supportive. Thank you Rob.”

Posted 1 year ago

Thank you mary, I will make sure that Rob gets this review from you! CONGRATS on passing your test, AMAZING!! 😎🙌 ~ Team Pass N Go 🚗 😊

Posted 1 year ago

“My instructor Andy Jacobs with Pass'n'Go is simply superb. He is very patient, understanding and an excellent teacher. He taught me well and helped me get my license.”

Posted 1 year ago

“Customer Service was OK, price was pretty expensive, no need for refunds.”

Posted 1 year ago

“Paul James was a very patient instructor as I was a very nervous and anxious learner, especially during Covid.”

Posted 1 year ago

“My driving instructor Robert was absolutely fantastic. He had so much patience and was always encouraging me. I passed first time. He is a legend and does an amazing job. The service from pass N Go though was not the best. I booked a pass in 4 week driving course and it took 6 weeks to be assigned my theory test another 4 weeks to be assigned an instructor in the January and my test was booked for May this year. Considering I paid in the august the year before. I had to buy additional lessons on top of the £800 already paid for the course.”

Posted 1 year ago

“First instructor cancelled lessons, vaped in the car and kept me driving in the industrial estate for multiple lessons. However, my second instructor was lovely and very professional. He was very supportive and helped me pass first time!”

Posted 1 year ago

“As long as you get the right instructor youre fine... I got put with an instructor who did not do test routes etc, and then had to stop teaching with immediate effect... And I was not communicated to about this until I messaged them.. I feel it was a lot of my hard earned money wasted and I was extremely angry as was only 6 weeks to my test... I had to rearrange but got placed with a very very good instructor, he was amazing and got me through my test first time and to him I'm very grateful”

Posted 1 year ago

“I have passed my test purely from the patience and commitment of one instructor after a completely shambolic experience with PNG. Hounded after registration to book in, then once I had money the account no contact. First instructor left, waited 2 weeks with no information (my test was 6 weeks away), rang and can't get through or leave a message. Emailed and was told essentially you'll have to wait there's a wait list. Logged in to find an instructor had been assigned (no contact from PNG or them) so contacted them, not available until 2 weeks before my test (PNG clearly had not looked at my email). Further 4 weeks later after unanswered calls a new instructor was assigned to my record (again no contact to me). Messaged and got booked in with 3 weeks to go to my test. PNG have created an extremely poor experience in what is a huge milestone in someone's life, and I can honestly say I only passed that test due to the patience and tolerance of Karl dealing with my anxiety and concern of having to cram in lessons. He is a credit to the company, who seriously need to evaluate their processes. Thank you KARL”

Posted 1 year ago

“Very unprofessional driving instructors. The weekend before my test date my instructor ‘cancelled all my lessons including my test lesson’ for whatever vague reason which I can’t remember. So many times my lessons were cancelled at such short notice. Honestly it was the most stressful experience ever. If I hadn’t driven before this would have honestly put me off driving for life. For the amount I paid for the crash course I expected better service. They did manage to find me an instructor to cover my test, who was a brilliant man. And I passed! But the stress was enough to give any one a heart attack.”

Posted 1 year ago

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Pass N Go Driving School is rated 4.0 based on 102 reviews