“I ordered 3 items, 2 of them were perfectly fine, however the third item had been used. However, customer services got back to me the same day and offered a refund or replacement, and also refunded my delivery fee as a good will gesture!”
Thank you for your feedback! We're sorry to hear about the issue with your item, but we’re glad our customer service was able to assist you promptly. Your satisfaction is important to us, and we appreciate your understanding.
Best Regards,
PillowTalk Team