pricelulu.co.uk Reviews

3.5 Rating 146 Reviews
63 %
of reviewers recommend pricelulu.co.uk
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Phone:

+85252638246

Email:

others@pricelulu.co.uk

Location:

Suite 11a, 7 Bell Yard,
London
WC2A 2JR

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Requested an early delivery as the item was a present. Very happy with the service I ordered again.
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Posted 4 years ago
Never used this supplier before but was pleased how easy it was to order and receive the items. Kept me updated as to delivery dates and items arrived as promised securely and safely packaged , very happy with transaction.
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Posted 3 years ago
After not having stock, they keep saying they have refunded me and dont answer my email's on when was the refund sent and the details of the refund. Can't get through on the phone number on the site.
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Posted 4 years ago
Absolutely fabulous. Bought a brand new, latest generation iPad for £239. Bloody delighted. Ordered Thursday night and it arrived Monday lunchtime. Very highly recommended !
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Posted 4 years ago
No problems here. My headphones took slightly longer than I was expecting and I was just starting to get a bit worried, but they turned up in perfect condition and £30 cheaper than I could get them anywhere else
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Posted 4 years ago
I bought an Airpods on the 23rd of October 2020, they send the item to the wrong address! On 31st of October the had the item back and since then they say that they are waiting for a notification of the returning process from the warehouse, today is 10th of March and I’m still chasing this thieves!!!To sell the item the dispatch in 2 to 3 days but when is about returns they make fun of you!!! All i want is my 177.99£ Back!!!! Can someone advise me what to do please? And ease atop buying from them!!!
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Posted 3 years ago
this is a fake site please do not use there phone number does not work just lost 169 pounds ,please beware
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Posted 3 years ago
Ordered product on a fri evening. Sent an e mail at the weekend and received a reply first thing Mon morn. Responsive customer service. I found the email to be much more responsive than the provided whatsapp number. Tracking number provided. Bought a Nintendo switch (EVERYWHERE had sold out) for 269.99. 31 pounds cheaper than the next best offer o Amazon, which had a 3 week waiting list anyway. There are some negative reviews that appear to be mostly from impatient people or expecting the same level of customer service as Amazon. Yes it's a Chinese company but they offer real discounted items (many bought abroad as any electronic device arrives with a UK adaptor) that arrive within the 6 day window they state. Overall, I can see no fault in pricelulu. Will definitely keep on using.
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Posted 3 years ago
I want to let everyone know that price lulu are a RUBBISH company. A friend of mine's son purchased an iPad for the start of his university courses in October 2020 and to date have still NOT RECEIVED his iPad. Two failed delivery attempts by royal mail resulting in the item being returned meant his university education is suffering. The iPad ended up being returned to the Wolverhampton DO and so he has been expecting a refund and has also been emailing them continuously and has been promised the refund. He is EXTREMELY disappointed with the length of time he has been left with nothing to work with at university and wants everyone to know of his experience and that you should AVOID ordering from this company. If anyone has any advice on how he can contact them because they NEVER answer their wattsup number?
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Posted 3 years ago
Item ordered at the end of November for a Christmas present with delivery date promised of 6 to 11 days. Item arrived late, requested to return as ipad was not a UK version. This was not made clear on ordering.This company trades on false pretenses, pretending to be a London based UK company. Does not answer WhatsApp messages or emails and have not provided a returns address. Abs shocking. Do not believe the positive reviews.
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Posted 3 years ago
Ordered drone for son’s Xmas present on 30 th November. Took numerous contacts before any reply. Told would receive before Xmas, then at 10 pm Xmas eve told would not. Offered to cancel order which I accepted and ordered from a reputable company which delivered Boxing Day. Only received refund on 7 th Jan
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Posted 3 years ago
Awful awful awful!!! For a company to be like this makes me sad. People save up all year for certain items and this company ruins peoples sanity.Absolutely no customer service. Never buy from this site, they are horrendous and need to be shut down
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Posted 3 years ago
Dreadful & I will never trust them again; they got it wrong from the outset & ignored my emails requesting they set things right.
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Posted 4 years ago
Didn’t bother to send one item which was due Well before Xmas, but I had to go out and buy the item last minute on Christmas Eve! Poor customer service, very difficult to get a refund, eventually got it through my bank instead as they refused to answer my wats app and emails
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Posted 4 years ago
Arrived faulty. Tried to return 2 weeks ago still waiting for a returns address. I have had to claim through my credit card. Would never use again.
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Posted 4 years ago
Do not buy from product from Pricelulu . I bought. Nintendo Switch on 12/05/21 . My order been returned , 19/07/21 until now I still didn’t get back my refund.
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Posted 2 years ago
CAUTION|: DO NOT BUY FROM THEM! I wish I could give less than 1*. The worst company I have ever ordered from in my entire life. For weeks now, I have been begging for a return label. Every day they send me another question. The first was why would I like a return; the second being is the item opened. I told them it wasn't. Then they proceeded to ask for a picture of the Ipad, so I took a picture. Now they're saying it's unsealed. Even so, the product has not been used, but they're making me beg for a return label. I was promised 2-5 day delivery and waited more than 14 days for the product to arrive—honestly, the worst decision of my life. I will have to contact my bank for a refund at this stage. FOR YOUR OWN SANITY. Could you not BUY FROM THEM?
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Posted 3 years ago
Great service. Bought iPad on Thursday, it arrived on Saturday. Great item, no negative feedback here!
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Posted 3 years ago
My iPad Air was posted quickly and came earlier than expected. Yes it’s from Hong Kong but they use a distribution company in the West Midlands. It is a genuine product and works perfectly. The outer packaging wasn’t great but it was packed in bubble wrap and was brand new. I read the reviews about the company and regretted my purchase initially but now very happy and would recommend them.
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Posted 3 years ago
People like this should not be authorise to do business. They failed to deliver a £200 parcel, failed also to return the money which they keep holding for no reason. Rude and totally disrespectful customer service. Stay clear from this bunch of crooks, I exchanged nealry 20 messages with them, chatting with total ignorants with no names and no solutions.
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Posted 3 years ago
pricelulu.co.uk is rated 3.5 based on 146 reviews