Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

Write Your review

Tell us how Scents Soaps and Candles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got everything I needed in one place and the delivery was fast and efficient and wasn't expensive”

Helpful Report

Posted 5 months ago

“Beautiful scents I've tried other companies but no comparison to these.”

Helpful Report

Posted 5 months ago

“I love the potency of these fragrance oils. I make my own wax melts & the fragrances are excellent !! The only disappointing thing is they could lower their free delivery down to £40 instead of £60. I would probably order more regularly if they did that. I don’t make Wax melts to sell they are just for me so I don’t buy in huge batches & the delivery I think is quite expensive compared to other companies.”

Helpful Report

Posted 5 months ago

“Never arrived, checked trust pilot and a lot of people have had these issues.”

Helpful Report

Posted 5 months ago

“Always prompt with deliveries. Products I purchased were,as always, securely packaged-important when purchasing fragrance oils., Easy to use website too.”

Helpful Report

Posted 5 months ago

“Delivery was quick products not used yet but fragrance smells strong I will purchase again from this company.”

Helpful Report

Posted 5 months ago

“Excellent diffuser products, great choice and quality products.”

Helpful Report

Posted 5 months ago

“Great value and quick delivery”

Helpful Report

Posted 5 months ago

“Quick delivery, oils are of high quality.”

Helpful Report

Posted 5 months ago

“Just what I needed and quick delivery :-)”

Helpful Report

Posted 5 months ago

“Very good delivery, quick and efficient”

Helpful Report

Posted 5 months ago

“Cannot recommend highly enough”

Helpful Report

Posted 5 months ago

“excellent service and speedy delivery”

Helpful Report

Posted 5 months ago

“Great products and guides to help the novice candlemaker make fabulous candles. Wouldnt go anywhere else.”

Helpful Report

Posted 5 months ago

“I really like these fragrances but your customer service is very poor in replying to emails. No one answers the telephone either. But I do love the oils”

Helpful Report

Posted 5 months ago

“Placed an order a week ago, and still haven’t received any updates about the shipment. No response to my messages or support from the company. I still don’t know if my order will ever arrive. Very disappointing experience.”

Helpful Report

Posted 5 months ago

“Quick delivery great product I think however the packaging is too much for small items!Wastage!”

Helpful Report

Posted 6 months ago

“Ordering was easy, quick delivery and excellent products. Really pleased with my purchases. Will definitely order again. Thank you”

Helpful Report

Posted 6 months ago

“Always good quick service and that's what I need when I have an oder to fulfill”

Helpful Report

Posted 6 months ago

“The three flower scents are the best three scents I have had in a long time”

Helpful Report

Posted 6 months ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews