“We were extremely satisfied with our purchase of a 3 seater Roman frame and foam lux mattress from Sit and Sleep. Andy was very helpful and responsive, as well as Aaron in the showroom. Delivery was smooth and everything was packaged really well, and the quality of the product is excellent. We would highly recommend this company for anyone looking for a quality futon sofa bed.”
“Very pleased with my futon. Great workmanship, & the fabric I chose is lovely. I have been happy with the excellent customer service. I would recommend Sit & Sleep.”
“Excellent company and excellent product supplied.
I had a minor issue with one of the screws on my product.... it was dealt with efficiently and in a timely manner, they travelled to my home to address and resolved without the problem of trying to return.
I would thoroughly recommend Sit & Sleep as they have really great & durable products and superb customer service.
For once I felt like a customer, not a number.”
“This company are a lovely group of people to deal with. I asked for my mattress to be delivered within a week of ordering and they promptly organised a 24hr delivery, (48 hr as I live in a remote part of Scotland!) and handed it over to Parcel Force. Parcel Force got it to Carlisle and promptly lost it! After several calls to PF to work out who they allegedly handed it on to for delivery (Post Office) and a trip to my local delivery office, it was still missing, and I now knew the PO wouldn't have accepted it as it was too large a parcel for them to deliver. So back to the lovely guys at Sit & Sleep, who promptly took up the matter with their PF account manager. Bonus mark to her, because whatever boot she applied to the derrier of Carlisle Depot, my mattress magically re-appeared and was delivered the next day. The Sit & Sleep team were lovely, helpful, and very efficient even when hindered by Parcel Force and I love my new Zipit Futon.”
