“Really great service - friendly and quick to respond. We received fabric samples really quickly and everything was really easy to order. Nice to be able to speak by phone too, which is becoming increasingly rare...
The wait time for the sofas was quite long, and they arrived a few weeks later than expected - but I feel that was more to do with the manufacturers — Sit and Sleep, however, dealt with everything super swiftly as soon as the sofas were ready.”
“Customer service second to none. Bent over backwards to arrange delivery on a short notice order. If only this level of service was the norm in this country.
Lovely to be able to support a smaller UK business.”
“It was really easy from start to finish to deal with sit and sleep .Customer services were extremely helpful throughout the whole process , so it has been a real pleasure dealing with you. Thank you .”
“A huge thank you to this company for attentive, personalised and faultless service from start to finish. Not only was the sofa bed considerably cheaper than seen elsewhere, but all of the advice and help was superb, from initial inquiry, advice about finishings, non-pressurised service, and arrangement of delivery of the finished product. I can't recommend Sit and Sleep highly enough for all aspects of their service. Many, many thanks.”
“It was easy to order online. The options to choose from were good making it easy to get what best suited what you want.
A good company to buy from giving an excellent service.”
“Excellent service! Robert and Andrew were extremely knowledgable and helpful - it was so good to actually be able to speak to a person. My custom futon was made really quickly and we are very pleased with it. The delivery service was prompt and communicated well so we knew exactly when they were arriving. I thoroughly recommend this company!”
“Lovely welcome at the showroom, prompt manufacture and cheerful & prompt delivery. Very helpful driver in getting the frame into my home. Highly recommend both the product and their delivery partners.”
Thank you Laura for your kind review.
Unfortunately your delivery area in Scotland is classed as "remote" and while we do subsidise delivery costs we are at the mercy of couriers as to what they charge.
Kind wishes
Robert
“Quick response to my questions regarding Futons.
Good updating with delivery times.
Good quality product at a good price.
Used a good delivery company that gave exceptional service with regard to delivery details etc.”
“Bought an superb futon from this company.
It is very well made and comfortable.
Worth the price.
I would definitely recommend this excellent company.”
“We were extremely satisfied with our purchase of a 3 seater Roman frame and foam lux mattress from Sit and Sleep. Andy was very helpful and responsive, as well as Aaron in the showroom. Delivery was smooth and everything was packaged really well, and the quality of the product is excellent. We would highly recommend this company for anyone looking for a quality futon sofa bed.”
“Very pleased with my futon. Great workmanship, & the fabric I chose is lovely. I have been happy with the excellent customer service. I would recommend Sit & Sleep.”
