“After placing my order I ended up receiving this quicker than expected!! Delivery time was great. The quality of the boxing set was absolutely amazing. My partner loved it and so did I. I can’t wait to see him fight in his new gear. Thank you!!”
“Bought the medium size and they are way to big as I have personalised them i dont think there is any thing I can do to return them if your looking to bye down size and I'm sure your be happy”
“Ordered a personalised pair of boxing shorts for my son that came earlier than expected. They are exactly what we wanted and he was really happy with them!”
“Had quite a few pairs of custom shorts recently, all of which have been excellent quality and the turnaround and delivery is always very good. Highly recommended”
“The major issue was that the shorts were not the sizing as advertised on there website, around 6" shorter than stated. This was extremely frustrating and I couldn't use them as intended.
I was pleased with the delivery speed and the personalisation on the boxing shorts — both were spot on.
After a fair few emails back and forth — including an initial denial from the seller claiming the sizing was correct — I was eventually offered an initial refund of just £4.50 on an order that cost total £115. After continued correspondence, they finally agreed to refund £33.75. While this was better, it still leaves me significantly out of pocket for a product that was essentially missold.
Very disappointing experience overall.
Just to reiterate, while the customisation and delivery were fine, the sizing error and the way the issue was handled left a lot to be desired. I wouldn't feel confident ordering again.”
Hi Chelsie,
We are really sorry you feel this was a poor resolution.
Having reviewed our customer services teams emails I can see they have done everything within our power to resolve the issue for you.
In the first instance we want to acknowledge there was an issue with the length of the shorts which we admitted. Upon this discovery our team offered to send a returns label for you to return the shorts back to us, for either a full refund or a remake with the correct length as stated on the website. Your emails quoted that you couldn't make it to the post office and wanted a partial refund which we originally offered 10% off your total order value, and then a future 25% you wanted 75% off and a value of £33.75 which we agreed to and you where more than happy with.
Given our team offered you a full refund, remake and also the discount you wanted, we feel our team came to a quick and easy resolution.
“Absolutely amazing my son was buzzing with his shorts there for his first amateur bout next month, and we will definitely be purchasing more in the near future without doubt”
“Very happy with the shorts I ordered for my husband they are stunning absolutely perfect 2 tone. The only small issue I had is I paid £5 extra for the gift and because I had the shorts in a size medium I
Would of expected the gift (which was a t shirt) to
Of come in the same size however it came
In a large”
“AMAZING SERVICE AND QUALITY OF THE PRODUCT WAS FANTASTIC. THE TEAM SORTED ME OUT WITH A LAST MINUTE ORDER AND THEY COULDNT HAVE BEEN MORE HELPFUL. WILL DEFINITELY IS THEM AGAIN.”
