“Really disappointed with the quality of the item.
Very minimalist with no branding whatsoever. Something I could have bought from Temu and had printed on.”
“wrong size was sent, the page for ordering is not very good and often freezes, I did choose size small but then didnt realise at some stage looking through the colours it had reverted back to medium, had it customised too so was unable to return, £15 including delivery, threw it in the bin :(”
We are really sorry you seem to have had an issue, our site is checked constantly by our server team to allow for optimal performacen and customer experience.
We do send out order confirmations to customers as a receipt of their order. If an error is noticed we do allow changes to be made if notified within a timely manner.
We are sorry we cannot accept returns on customised items.
Hi Jack, we are really sorry to hear this and this is not Suzi Wong quality at all, if you would like to get in contact with our customer support team they will be able to sort this issue for you.
