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Winkl Reviews

4.8 Rating 627 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 627 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023

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Winkl 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love Winkl services. Easy to use and convenient. Was able to arrange specific delivery date, and received products on time. Would definitely recommend to others A+++”

Posted 1 month ago

“Amazing! Ordered in the morning and got it the same day!”

Posted 1 month ago

“Easy to order, problem-free delivery, lovely to sleep on!”

Posted 1 month ago

“From the moment we decided on a Winkl deluxe King mattress we were impressed with the whole process. From the beginning the ordering and communication was extremely efficient and received our new bed within a couple of days. The 150 days trial with a full refund is very generous but my husband and I are so happy with our night’s sleep. We are in our 70s and now are finally waking without any aches and pains. Absolutely no partner disturbance and just the right amount of warmth. I also received a beautiful duvet cover set as a thank you. I am especially very happy to support a New Zealand company. I tell all of my friends about Winkl.”

Posted 2 months ago

“I’ve had a winkle lux king for past 3 years and I was sceptical at first but after few weeks I fell in love. Extremely soft but not to much little sinkie like a cloud but supported and heat regulated, annoying almost as when I’m away for work or holidays the beds never are as good and likely much more expensive so nice come home jump in a great bed. So I Recently purchased a standard winkle queen for a new house due to room size, I was so impressed with my lux I assumed standard to be adequate… here’s the good bad and ugly! The standard is rubbish I’m Sorry to say, I was being cheap and figured it would be ok only 5cm less thickness or there abouts etc. I was wrong and after my sleep trial I quickly contacted winkle and paid extra for a lux wavering my next mattress trial and winkle collected the standard and gave it away to the Sally’s. (amazing service) First off if you have a lux don’t downgrade the standard is like a hostel mattress it’s honestly horrible ! The difference between the two is night and day. Very sorry to put a negative review of the winkle but do yourself a favour get the lux you won’t look back . Winkle should discontinue the standard focus on lux only and/or bring in an ultra lux? Overall 10/10 experience with business they have disrupted mattress industry as intended . Buy a lux !”

Posted 2 months ago

“I like my winkl bed but got asked to review a pillow I never bought?”

Posted 2 months ago

“Only mattresses we will buy. We have had the lux for a few years and couldn't be happier with it. We have purchased three more winkl's for kids and as spare beds. Guests often comment on their comfortable sleeps and love the mattresses. Its so easy, order online with fast delivery and its simple to unpack the beds, hassle free.”

Posted 2 months ago

“very good service and excellent product”

Posted 3 months ago

“Excellent service, good mattress, good price.”

Posted 3 months ago

“The Winkl mattress we purchased is extremely comfortable. The minimal partner disturbance is also a great bonus for which I am grateful. At first, I thought that the pillow might have been a bit too firm, but how wrong I was. It supports my neck, which has an old injury, very well. We now wish that we had made these purchases earlier.”

Posted 3 months ago

“Great service arrived quick product was 5 star thanks”

Posted 3 months ago

“The Lux Superking mattress is worth the investment. Best nights sleep I have had in three years.”

Posted 3 months ago

“Amazing service and quick delivery. I love that the mattress is donated if you find that it is not suitable for you during the trial period.”

Posted 3 months ago

“Good service, prompt delivery, and an excellent product with the option to return - that won't be happening as linen is too good to sleep on!”

Posted 3 months ago

“Can’t speak highly enough about this bed! It is very comfortable and I would highly recommend getting one.”

Posted 3 months ago

“The winkl pillow moulds to my neck perfectly supporting my head and neck . It does this when you are on your side and also on your back. It's soft, breathable and keeps you cool in summer.”

Posted 3 months ago

“I love the Winkl lux mattresses !! I have two and absolutely love them . So comfortable. The service was amazing from checkout to delivery. I ordered the king mattress and had it delivered the next day which was surprising as I live all the way out at bethells beach.”

Posted 3 months ago

“I was not impressed by the service from winkl at the start and delivery was slow. However the mattress is not bad. Not as soft as I would have hopped but trying to source a memory foam topper for ir to make it softer.”

Posted 3 months ago

“Love my Winkl pillow! It gives the perfect support and luxurious comfort by allowing the neck to remain neutral, which means no more sore neck in the morning. I bring it with me whenever I can when going away from home. And when I don’t have it I certainly notice it and miss my Winkl. Give it a go, it might just change your life!”

Posted 3 months ago

“All I can say is that, I’m very impressed with the delivery which was next day & the mattress is heaven. Over these past hot sticky nights it’s been great at keeping you cool & you get a great nights sleep. I won’t be sending this mattress back & the price is reasonable and affordable. I got the queen size mattress”

Posted 3 months ago

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Winkl is rated 4.8 based on 627 reviews