Winkl Reviews

4.8 Rating 615 Reviews
95 %
of reviewers recommend Winkl
4.8
Based on 615 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Winkl Reviews

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

Write Your review

Tell us how Winkl made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Winkl 5 star review on 20th October 2023
Clarke
Winkl 5 star review on 14th August 2022
Anonymous
Winkl 5 star review on 25th July 2022
Pierre
Winkl 5 star review on 21st July 2022
Amanda
Winkl 5 star review on 9th October 2021
Donald M
Anonymous
Anonymous  // 01/01/2019
ZZZZZZZZZZZZZZZZZZZZZZZZZZ
Helpful Report
Posted 3 months ago
Nice pillow. Great for a side sleeper. But in general the pillow is just too hard. Suggestion, add a softer top layer to the pillow make-up. Maybe a pure wool layer.
Helpful Report
Posted 3 months ago
Fast service - the courier driver was very helpful in delivering the mattress!
Helpful Report
Posted 3 months ago
After used this mattress having so much back pain.feel like wasted money on this.
Helpful Report
Posted 3 months ago
I bought 2 Winkl pillows. Always, fiddling with my old ones to get comfortable. At first, I thought, oh dear, I've made a mistake these are so heavy and sturdy. Slept on them and they are just right. Once used to them, wouldn't be without them. Purchased at a sale price with my new mattress. What a good buy they've been.
Helpful Report
Posted 4 months ago
The pillows can easily rip when you put the pillow into the case after being washed other than that great product
Helpful Report
Posted 4 months ago
Absolutely love my winkl lux mattress. I was recommended by my brother. I bit the bullet and purchased. With zero regrets, best sleep I have had in years. Thanks winkl!!
Helpful Report
Posted 4 months ago
Winkl have always made the purchase process easy. Our courier drivers has been considerate and communicative with delivery. We were originally recommended by a friend and have been so happy with our first mattresses that we recently purchased another for the spare bed. We have quite retro Danske Mobler bed frames and the fit has been perfect each time. Thanks Winkl team!
Helpful Report
Posted 4 months ago
Love love love my Winkl pillow. It supports my neck really well with super comfort. I look forward to going to bed every night.
Helpful Report
Posted 4 months ago
Love the Winkl products, I recommend these to anyone looking for a new mattress or bedding. Great quality and the 120 night sleep trial gives confidence when buying without trying.
Helpful Report
Posted 4 months ago
Great mattress. Great service.
Helpful Report
Posted 4 months ago
I thought I'd already written a review. Anyway I like the pillow now I've got used to it. It seems to help not get a sore neck/shoulders and when I was away for a couple of nights, realised my neck was more sore again. So well done Winkle.
Helpful Report
Posted 4 months ago
Excellent service and quick delivery
Helpful Report
Posted 4 months ago
Quick dispatch, good quality
Helpful Report
Posted 4 months ago
Love it - solely recommended and I am hard to please.
Helpful Report
Posted 4 months ago
My experience with this product has been nothing short of exceptional. From the moment I inquired about it, their customer service has been stellar, providing prompt and helpful responses to all my questions. The delivery was astonishingly fast, exceeding my expectations. The bed's assembly was a breeze, and the end result is truly like sleeping on a cloud. I can't stress enough how comfortable and restful my nights have become since I started using it. I wholeheartedly recommend this bed to anyone in need of a good night's sleep. It's been a game-changer, and I'm thoroughly satisfied with this purchase. A five-star product all around
Helpful Report
Posted 4 months ago
Love my Winkl pillow – it’s just the right height and firmness! I had been getting a sore neck and getting frustrated with my pillow. I tried buying a new pillow from a cheaper brand but it didn’t help so I decided to give Winkl a go and have been so much more comfortable.
Helpful Report
Posted 4 months ago
Best mattress comfortable fantastic
Helpful Report
Posted 4 months ago
Have had the mattress for about 5 weeks and happy so far. Delivery was smooth and it is comfortable.
Helpful Report
Posted 4 months ago
I purchased the lux mattress. At first it was comfortable and now unfortunately I am having the worst sleeps of my life. It was firm at first, now it’s soft and dipping. Guttered I spent 3 grand including the bed frame, and the team at winkl won’t even offer me a refund on my mattress, I don’t want an exchange as clearly these mattresses aren’t what they’re hyped up to be. So disappointed, also I tried to write a review on their website and it’s not submitting, interesting
Helpful Report
Posted 4 months ago
Winkl is rated 4.8 based on 615 reviews