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Winkl Reviews

4.7 Rating 684 Reviews
93 %
of reviewers recommend Winkl
4.7
Based on 684 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Winkl Reviews

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

Write Your review

Winkl 5 star review on 11th September 2024
Renee
Winkl 5 star review on 20th October 2023
Clarke
Winkl 5 star review on 14th August 2022
Anonymous
Winkl 5 star review on 25th July 2022
Pierre
Winkl 5 star review on 21st July 2022
Amanda
Winkl 5 star review on 9th October 2021
Donald M
Anonymous
Anonymous  // 01/01/2019
Loving the pillow. Bought myself one , then my husband followed suite! Have had no neck pain since and am finding neither of us are turning so much. Now saving for the mattress.
Helpful Report
Posted 1 year ago
Brilliant products and service. The linen duvets are lovely, sheets great, pillows and mattresses are very comfortable.
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Posted 1 year ago
incredibly comfortable making dreaming and relaxing the priority for sleep. Dreamland awaits you !
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Posted 1 year ago
Love my winkl pillow, sleep soundly and wake refreshed
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Posted 1 year ago
We are very happy with our new mattress which we have had for over a month now. Good support and no back issues any more for my husband. Would recommend.
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Posted 1 year ago
Great service, fast delivery. Very happy.
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Posted 1 year ago
Thank you very happy with your service
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Posted 1 year ago
I bought a Lux Queen Mattress. I am extremely pleased with my purchase. I was hesitant to buy such an expensive item online, without trying it first, you hear of so many horror stories related to online purchases and the promises made, but not fulfilled. I need not have worried. Everything was exactly as described, from Delivery, Communication with staff, and the mattress purchased. You do have to adjust to your new bed and the 120 day trial period let's you do just that. It took about a week and I adjusted and had fallen in love my mattress. I purchased 2x pillows, with the mattress and they are so incredibly comfortable, the best pillows I have ever had. I went on to buy a mattress protector and a set of Queen Linen sheets. All are exactly as described and really good quality. Delivery is incredibly fast and all items are packaged beautifully. My experience with Winkl has been very easy and I've supported a wee Kiwi too. Let's just say my old mattress has been retired and I sleep really well, even removing an extra blanket on the bed, as I just don't need it. I'm impressed with the quality and comfort I now experience.
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Posted 1 year ago
Have purchased 3 Winkl mattresses for my family - all of us totally agree that they are so comfortable. Delivery is super quick even though we are a rural property in South Island NZ and so easy to set up. No way will we be returning them. Recommend +++
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Posted 1 year ago
Fast and easy process, delivered in 2 days.
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Posted 1 year ago
The winkel is the best sleep I have ever had. Thank you for creating it.
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Posted 1 year ago
Oh my. I could never have thought that a mattress would make so much difference to my life! I love my winkl! I can’t wait to go to bed every night and struggle to get out of it in the morning ! It truly is the most comfortable mattress I have ever slept on. I feel like a princess! Thank you for my winkl!
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Posted 1 year ago
I am very happy with my purchase and service provided by Winkl in that process. The extra comfort level of the "Lux" mattress is providing me good sleep and while i had to negate the 15 year warranty by chopping off a small width margin to fit my caravan - i am comfortable the mattress will survive the warranty period in good shape.
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Posted 2 years ago
Amazing service, so fast and efficient at every stage.
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Posted 2 years ago
Need more... My family fight over it 🤣
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Posted 2 years ago
Loved the matrtess I bought so a week later we bought another one. Kids are very happy Thankyou Winkl
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Posted 2 years ago
love my pillow ,no more sore neck or shoulders.Great considering i have a head the size of a bowling ball.I bought my partner one.
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Posted 2 years ago
Very happy with the mattress n the service n I would buy from you again in the future. Thankyou
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Posted 2 years ago
We are very happy,from start to finish you guys delivered.
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Posted 2 years ago
We bought the Lux king mattress. It arrived quite quickly after we confirmed delivery details - probably about five days, and we are in the South Island. The staff responded quickly to emails. The mattress arrives in a long thin box and when you get it out of the box it puffs up very quickly to a proper mattress. Its quite high. Its very comfortable. We had a very expensive mattress before (but the cat peed on it while we were overseas and it wasn't dealt to) and this mattress is as good or probably better. I put a mattress topper on it and its just lovely - in fact I lay down on it just to see how it felt and fell asleep when I wasn't intending to. I also bought two of the pillows - WINNER! they are the best pillows I ever had, they feel lovely and aren't too high. I'm very pleased with my purchases. Would I buy from them again - yes I would definitely buy from Winkla again. No need for 90 day return - I'm happy.
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Posted 2 years ago
Winkl is rated 4.7 based on 684 reviews