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Winkl Reviews

4.8 Rating 629 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 629 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023

Winkl 5 star review on 14th August 2022

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Winkl 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An incredible mattress. Amazing sleep AND constant pain in hip gone in less than 30 days. The ONLY thing was the smell and having to sleep in spare bed. But used carpet sprinkle and vacumn off and wahlah.. Its so good the cats have taken it over. May need another one for spare bed BUT guests may stay too long. Love love love it. Sandy and John”

Posted 5 hours ago

“Was pretty sceptical at first but thought if it didn’t work out then I’d just have to find something else and return it. But I don’t need to. It feels pretty firm but it’s definitely comfortable and very supportive. Delivery was also really, really fast.”

Posted 5 hours ago

“I was very excited to recieve my Winkl. It arrived super fast and looked great. It ended up being too hard for me - although I gave it a good try. I've learned i really like softer mattresses. Winkl were wonderful at honoring me a full refund. I would still recommend Winkl for those who enjoy a Medium/Hard mattress.”

Posted 23 hours ago

“Great to deal with, simple and smooth process, super quick delivery.”

Posted 3 days ago

“Love our new pillows, like sleeping on a cloud. Would highly recommend buying these.”

Posted 3 days ago

“My fam Loves the mattresses but i myself gets some weird back pain below my neck into my shoulder blades i do not know if it is because of the pillow that i use or me being on the heavier side still within mattress specifications. We bought this mattress because we used a very similar mattress in South Africa the sloom mattress and i had no issues with my back using them! Thank you Tinus koen 022 611 8165 Please give me some feedback”

Posted 1 week ago

“I must admit I didn't have high hopes for the mattress as it was more than half price of our last one. With the 120 day no quibble return and you were having a sale we had nothing to lose so gave it a go (also being made in NZ was a selling point). Within a week we were converts, I think it's more comfortable than the tempur one we replaced and my wife's back is way better. Pillows are awesome too.”

Posted 1 week ago

“I feel in love with my girst set on linen sheets. The second was just a beautiful. There was a small issue and the customer service resolution was swift, generous and very approachable. Highly recommend beautiful linen”

Posted 2 weeks ago

“Excellent service and a great mattress. I have tried 3 other mattresses (expensive ones) in the last 8 years and none have worked as well and none had the free trial.”

Posted 2 weeks ago

“Uber comfy pillow that holds its shape really well. It's the perfect height for me and is just the right amount of firmness. I've had them for close to a year now and they've still held their shape and firmness really well.”

Posted 3 weeks ago

“Sooooo comfy. I like a soft bed so popped my topper onto the basic mattress. Works amazingly well. Higher than my old mattress but that is no problem. Glad I bought one.”

Posted 4 weeks ago

“Fast delivery and great to have a trial period”

Posted 1 month ago

“This is the first time I bought form mattress. I can confirm Winkl is a good mattress. It's very comfortable laying on it but for those people are used to sleep on firm mattress like me, Winkl may still too soft for them. From my trial, Winkl mattress' biggest issue is there is a little bit hard to get up from bed for me, of course it may due to I'm an old man. Anyway I recommend Winkl mattress to people who are not always sleep on firm mattress. Besides, I have to say Winkl has very good service that very satisfied me.”

Posted 1 month ago

“We purchased a Winkl mattress and base and loved it so much we bought my Dad a mattress. Would definitely recommend, very comfortable and great quality.”

Posted 1 month ago

“Best mattress I ever slept on! Delivery was quick and easy too!”

Posted 1 month ago

“Super comfy.”

Posted 1 month ago

“Highly recommend the Winkl pillow, nice and firm and fully supportive. Does take a few nights to get use to it but worth it. The pillow also complements the Winkl mattress.”

Posted 1 month ago

“Quick delivery, very comfortable, it’s firm but not too firm. So worth the money. Support local! The communication was great, informative and easy to understand.”

Posted 1 month ago

“Really love Winkl services. Easy to use and convenient. Was able to arrange specific delivery date, and received products on time. Would definitely recommend to others A+++”

Posted 1 month ago

“Amazing! Ordered in the morning and got it the same day!”

Posted 1 month ago

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Winkl is rated 4.8 based on 629 reviews