“Good customer service.
Great realistic prices compared to the main stream provider's.
Good level of cover.
Makes a difference between going or not going on a trip financially.”
“Read the t&c very carefully.
E.g. you book a holiday, then a pandemic hits, then the fco says 'essential travel only'.
Nope, not covered. At all. Unlike every other travel insurance policy I've had (I've gone back and checked)”