“Apalling service, tried to get car insurance quote and it wouldnt recognise my license number despite it working on other car insurance sites. Gave up in the end and went with another insurer!!!”
“Shocking service,rip off merchants. Cancelled within half an hour after problems with adding my partner AFTER already adding her before buying! When i checked immediately after purchasing her name was omitted from the policy. After spending 25 minutes trying to add her details and getting nowhere i went onto the chat link. No help whatsoever! At that point i had had enough and cancelled! To add injury to insult i have been charged £49.99 for the privalage of doing so - even though i had paid only half an hour before and the policy was not due to start until 2 days later! Steer well clear - go to Dial Direct - a far more customer focussed/friendly and professional company!”
“Excellent customer service - live chat is perfect - James was extremely efficient and helped me immediately - NCD verified by the company as well do no need to send proof etc - perfect - very happy customer - fair prices also”
“The price was reasonable, but I was actually trying to insure 2 vehicles and could not get a price for multiple vehicle and as it was the weekend I could not use your Live chat and you supply no phone numbers to help so whilst I managed to insure my first vehicle with you I ended up leaving my second with LV which was disappointing”
“Well I stated my car is parked on a driveway and when I purchased the policy it stated on a clause G04 my car will only be insured if parked in a garage between 22.00 and 06.00 I havnt a garage.
I've complained to Gocompare but heard nothing do I need to make a complaint to the insurance ombidsum about a missold policy?”
“Very quick and easy to use. Even better there was no need to pick up a phone or wait in any queues!! Very competitive price and would definitely recommend”
“Very quick and easy to use. Even better there was no need to pick up a phone or wait in any queues!! Very competitive price and would definitely recommend”
“What a great way to do Business! fast, efficient and all self service, really competitive rates too! really impressed with Yoga so far and I have recommended lots of Family and friends too”
“Very happy with my new insurance. Took it out last night and documents were sent straight to me. It also has an online portal to make changes which looks very easy to do.
Really pleased!”
“Bought my insurance a couple of months ago and decided to add my partner on. Went onto the online portal and changed it all myself in a couple of minutes. So easy!!”
