Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.81

4.8 Rating 458 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 458 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Vivid Care 5 star review on 27th November 2023

Chris Brook

Vivid Care 5 star review on 22nd September 2023

Anonymous

Vivid Care 5 star review on 13th March 2020

Val Funnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zoe was an absolute pro - understood what I needed and made it happen. Many thanks.”

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Posted 4 months ago

“You were great in working out what would work best for my brother. He and his carers love the new wheelchair. But the delay in the manufacture of the wheelchair was a huge problem, made worse by them not keeping us up to date with delays in manufacturing. But you did all you can to find out what the situation was.”

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Posted 4 months ago

“Fantastic customer service and attention to detail. Thank you!”

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Posted 4 months ago

“As an Occupational Therapist, Vivid Care have been good to work with on different occaisions. They are always quick to respond and helpful during product demonstration visits. David Jordan even went the extra mile with a query we had, sharing a video after the visit.”

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Posted 4 months ago

“Very prompt phone service no waiting in queue. Engineer came the next day for repair urgently needed. Excellent contact during repair. Shame everything is so expensive but I guess that’s the nature of disability.”

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Posted 5 months ago

“Your response with regard to breakdown of rise recline seating was very good and the engineer who attended was excellent. Again, when requesting information on alternate seating available through Vivid was good.”

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Posted 5 months ago

“Very helpful and and professional service when we visited to view, and then purchase, a walking aid.”

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Posted 5 months ago

“A very helpful and professional service when we visited to see and then purchase a walking aid.”

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Posted 5 months ago

“Great service and very quick to visit my mum’s home to check her chair”

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Posted 5 months ago

“Most helpful and even though you are not on our list of suppliers, they still helped with the order and now we have the item which was much needed. It would be good if we could have Vivid as one of our suppliers so we may order more equiptment”

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Posted 5 months ago

“Very happy with product and very happy with the service.”

Helpful Report

Posted 5 months ago

“Your service was friendly, informative and efficient. It was made very clear that if we had any problems with the chair we could phone you and ask for support. We didn't need to but I was confident the support would be there if needed.”