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Your Golf Travel Reviews

4.6 Rating 3,164 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

4.6

Based on 3,164 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Read Your Golf Travel Reviews

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Update 12/7/30 Thank you for your email ! But you have still not answered and given us a date when we can expect our Refund ? I sent Charles an email on the 16th May confirming we would want a refund and was told this could take between 4-6 Weeks and one of his team will contact me within 48 hours to organise ! I contacted him again on the 19th May saying that nobody had been in contact yet so as we sit here now in-spite of the Law we have waited 8 weeks and still no date . Can you please email me a copy of our ATOL certificate Can you finally give us an exact date when our monies will be paid back to us . As you can imagine we are very nervous of this situation and our £16500 If you check your records I think you will agree up to now it has been outstanding far to long ! We paid you by all the dates requested ! This cannot go on open ended ! Your point saying you were waiting to be paid money back to you upon Speaking to Turkish Airlines they confirmed no booking ! As I say time to end this once and for all Mark Timms”

Posted 3 years ago

“No Refund , Standard replies , update Paid over £16,000 for trip 12 golfers on March 14th they avoided cancelling until a few days before we were to leave , we have had no refund no commitment to date of refund and when organising a trip for 12 golfers who have paid £1380 each they are causing me a lot of hassle ! I have booked many trip with parties of over 20 but will be rethinking from now on as they continue to break the law regarding the time a refund should be issued ! Update as if today 3/7/20 Called Tina Sanderson also Emailed MD Andrew Harding as you would expect no call back from Tina Sanderson as promised so really left with no option other than to issue proceedings against them ! Going to report them to Trading Standards , sent them 6h from Abta code of conduct Client Refunds 6H) Apply for and forward to clients any applicable refund without delay. I think we all may be on a loser here as no company can survive the feedbacks given in here and elsewhere ! Still let’s hope they see sense before Monday and legal proceedings, I will keep you all updated start , I hold out little hope , unlike your golf travel I will keep you all updated”

Posted 3 years ago

“NO REFUND YET, 8 of us were due to go away this Week and the holiday was cancelled several weeks ago. As it is a packaged holiday we were due a refund within 14 days. Still will not tell us when we might get a refund only that it could be months away.”

Posted 3 years ago

“Arrived at Casablanca airport in night of 12/12/19 to find eventually after much searching that YGT had forgotten to book the included hotel shuttle ; tired grumpy and poorer to the tune of €80 ! We will see how honourable they are in dealing with compensating me for their breach of contract and aggravation”

Posted 4 years ago

“You making qoute and they dont turnet up and dont care about coatumer fully retard”

Posted 4 years ago

“Amazing from start to finish - fantastic advice given - every question and email answered - they made everything so easy and straight forward I can't recommend them highly enough - they delivered on everything - our travel consultant was Iain and was superb 100/100 recommendation from us.”

Posted 5 years ago

“Your Golf Travel clients. Please be aware if you are booking car hire through YGT in particular Gran Canaria please take a photo of your full fuel tank on return to the airport and make sure you keep your fuel receipt. Apart from the hire company charging your credit card the full amount of money even though the hire has been paid for in advance by YGT the hire company under pays your credit card by around £30.00 claiming that fuel had to be added to the vehical and a charge for dropping off at the airport. Watch for this as I think it's a scam and maybe YGT do not know this is happening to their clients. We received the money back but from YGT and not the hire company.”

Posted 5 years ago

“Everyone at your golf travel were exalent , everything they did from start to finish was top draw , but the location of the hotel was very poor St Paul was full of office blocks so plenty of places to eat but that was about it , we were aproched every night by beggars on our way for food bit upsetting real . And a 30-40 min drive to the Ryder cup was a bit much .”

Posted 7 years ago

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Dear Justin Thank you for your feedback. A member of the team will contact you for more details. Kind regards, Debbie.

Posted 7 years ago

“A group of 36 travelled early September which was recommend by ygt accomadation golf courses and service was of highest quality and reasonably priced food and beer in bar.only criticism was bar shut at 12 pm”

Posted 7 years ago

Read Your Golf Travel Reviews

Dear Geoff Thank you for your positive feedback. YGT are delighted that you had a wonderful experience. Best wishes Debbie.

Posted 7 years ago

“Easy process with helpful and efficient staff. Will use again.”

Posted 7 years ago

Read Your Golf Travel Reviews

Dear Linda Thank you for your positive feedback. YGT are delighted that you found the booking process easy to follow. Have a great trip. Best wishes Debbie.

Posted 7 years ago

“I've been using Y.G.T for the last 6 years, and have never had one problem in that time, always good friendly people whenever you phone or e-mail, and long may it continue”

Posted 7 years ago

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Dear Norman Thank you for the positive feedback. Have a good trip. Best wishes Debbie.

Posted 7 years ago

“This is our third trip with YGT and yet again they have been extremely helpful and professional. Timely updates and advice when we need it and they are very flexible. Thoroughly recommend the team and looking forward to our next trip.”

Posted 7 years ago

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Dear Laurence Thank you for your positive feedback. Have a great trip. Best wishes Debbie.

Posted 7 years ago

“We have used YGT for many years now and have always had great service and communications as well as, more importantly, the best price available for our party.”

Posted 7 years ago

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Dear Andy Thank you for the positive feedback. Have a great trip. Best wishes Debbie.

Posted 7 years ago

“third time I have used ygt can not fault the service at all. First class”

Posted 7 years ago

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Dear Gary Thanks for your feedback. Have a great trip. Kind Regards Debbie.

Posted 7 years ago

“First time booking with YGT and all very easy and a competitive orice”

Posted 7 years ago

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Dear Callum Thanks for your feedback. YGT are delighted that you found the booking process easy to use. Kind Regards Debbie.

Posted 7 years ago

“Excellent service I must say and very quick replies via email.”

Posted 7 years ago

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Dear Toan Thanks for your feedback. YGT are delighted that you found the booking process easy to follow. Have a good trip. Best wishes Debbie.

Posted 7 years ago

“Very easy to book and Ben was very helpful and keen to get everything sorted for us. One of my friends had actually went to Golf Breaks but they couldn't get us in everywhere which is when I got in touch with you guys. YGT is always my first port of call when it comes to golf trips!”

Posted 7 years ago

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Dear John Thanks for the feedback. It's appreciated. Best wishes Debbie.

Posted 7 years ago

“Spoke to John Paul told him what we required for our golf society with in 24 hrs he came back with 4 options all great deals. This is the third time I have booked with your golf travel. They just make it easy.”

Posted 7 years ago

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Dear Alan Thanks for the feedback. Have a great trip. Best wishes Debbie.

Posted 7 years ago

“Excellent service we have never had a disappointing break since we started using yourgolf you always come with a break that suits us and our bank balance”

Posted 7 years ago

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Dear Stephen Thank you for your positive feedback. Have a wonderful trip. Kind Regards Debbie.

Posted 7 years ago

“John McGuffie handled my booking promptly and to my satisfaction.With the the tee off times being the most important part of the booking.”

Posted 7 years ago

Read Your Golf Travel Reviews

Dear John Thank you for the positive feedback. Have a good trip. Best wishes Debbie.

Posted 7 years ago

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Your Golf Travel is rated 4.6 based on 3,164 reviews