“First time we called to check on a faulty radiator and we were told the boiler needed replacing. The boiler is functioning fine hot water, and radiators, but they refused to come out to solve the radiators and the customer service are simply not interested in helping. Cancellation is made difficult. British Gas is far more professional. I would avoid this company.”
Hello,
This sounds like something went wrong here and we'd like to investigate but I've been unable to locate your account. We'd love to discuss it with you and put things right. If you'd like to give us a call on 0330 223 4422, we're keen to talk it through.
Tom
Aftercare Team
“all i can say is this company is the best better than homeserve british gas the service you get with your repair is outstanding and its good to know that they go out there way that the jobs are carried out and the price well you can not beat them thank you”
Thank you for your review! We're glad you've found things to your expectations so far! We're sure you'll be pleased with our engineers too when you need us.
Tom
Aftercare Team
“The whole process of setting up cover for my home needs was very straight forward and easy to read. On line access was swift along with a follow up call to check all was OK with the service provided. Very good experience so far, keep it up.”
Hi,
We aim to make things as simple and as easy to understand as possible, so it's great to hear of your experience. Thank you for taking the time to share it with us!
Tom
Aftercare Team
“Easy to set up and more importantly locked into a set price for three years. Found the price to be very competitive and much cheaper than others I looked at”
Hi,
We think we offer great value and the ability to lock your price in for 3 years really is a bonus you won't always find elsewhere. Thank you for your kind review!
Tom
Aftercare Team
