“I ordered the bird Mary long sleeved nursing dress. As soon as I opened the package, the material was completely different to how it looked in the picture and the fit wasn't good. I didn't remove any tags put it back and emailed for a returns label. The post office gave the wrong labels and the dress came back to me.
Customer service was very quick to sort the problem out. Julie promptly emailed me, realised the problem and sent me the correct returns label so I could get a refund. So although the product wasn't for me. Customer service from yummy mummy was good.”
“Lovely products, fathomable and practical for nursing, with quick postage. When I enquired customer services were quick to respond however, returns are difficult with no returns label posted out you have to print one off...impossible with a 3 month old baby and no printer, had to pay for recorded delivery myself.”
“Can't believe how quickly the products arrived however part of my order was wrong, hence my having to score 'good' in place of 'excellent'. Was rectified almost immediately and it was made easy for me to return the unwanted item free of charge.”
“Speedy delivery, quality was great for the price, but disappointed with the colour, picture showed it was blue and description said blue, but it was definitely purple, they should definitely change the description to say its purple.”