Zabeel Star Travel and Tourism LLC have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
“
anyone who likes to use zabeer star i swear you won't regret and their price is so cheap according to the other agencies i tried many until God showed me zabeer star travel #THANKS keep up the good work.
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- Damaly Nassanga
“
I was really surprised by the speed of their work and their response to all my inquiries. They helped me with my visa after I lost hope. I exhausted Ms. Malo with my questions and she always answered quickly and happily. I am happy with my experience with them. And their price very good and they came to take all the documents while i didn't move out of my office
”
- Mohammad Ghaleb
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Very approachable staff and very affordable price visa thank you
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- Jayson Nebrida
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I scheduled with their office on Tuesday noon to deliver my passport back to me on Wednesday, waited for them all day till 6pm Wednesday and no delivery nor call from their side.
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- Anonymous
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Delivery not getting on time
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- Showkath Ali Moossakoya
“
My Chinese visa was rejected and I have visited twice to Zabeel Star to get my refund amount but i was not given the amount and made some excuse that our accountant is not availabe and finally i got the refund after 3 weeeks of rejection.
Please make sure u come up with better Refund Policy.
Regards,
”
- Shehzad Ali
“
Changing visa fee structure one week after accepting the applications and payments does not show a strong professionalism.
Didn’t proceed at all with the payment, then why delay with the refunds?
Had big expectations from you all but much disappointed.
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- Mohammed Kamal Bhuiyan
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You guys didn’t refund my money also saying fees is not refundable.
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- Ahamed Saleem
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All the services are excellent but I am personally affected by the Corona virus crisis. It has been 16 days of waiting to get my money back or fix the situation.
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- Assem Awni Mohammad Al Darbsah
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Good and Prompt service!
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- SURESH KUMAR PUTHUMANEPARAMBIL RAMAN
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I am happy from from yours service
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- SHAKIB MOHAMMAD NAZIR
