Features Index

We're not just a pretty interface.

Review Collection

Review Collection Email Editor

Every Reviews.io account has a customisable company & product collection email. Within the template you can easily add logo's, change text and add your own colour scheme. Email templates can be edited by the WYSIWYG editor or the source code.

A/B Testing

Take the guesswork out of improving your conversion by using our built in A/B testing feature. A/B testing your review collection email can increase your collection conversion dramatically.

Review Booster

Our Review Booster is the perfect tool to collect reviews from customers who have either purchased in the past or purchase in an offline environment i.e over the telephone of in-store.

SFTP Data Upload

Upload data to our secure SFTP data server.

Automatic Collection

Automate your review collection so you can utilise each and every order that comes through effortlessly.

Dynamic URL

Use our dynamic URL to collect verified reviews straight from your own email or webpage. Simply add our dynamic URL to your "Write Review" button within your own email.

eCommerce Collection

We have modules for most leading ecommerce platforms which means you can download our apps straight from your website platform. It's an easy integration and an even easier way to collect reviews going forward.

Custom Questions

Not every business is the same which is why we make it easy to ask your customers questions that are relevant to your business.

Customisable Collection Page

Tweak your review collection page so it matches your business.

NPS

Collect insightful Net Promoter Score information from your customers.

Voucher Codes

Increase conversion rate by offering your reviewers a Voucher Code for completing a review.

Combined Collector

Collect both Company & Product reviews from the same review invite.

Auto Product Matching

We match the products your customers have purchased back to the products on your site. The review is then matched with the Google Shopping Database.

Email Re-send

With one click of a button you can re-send to a specific customer that has not reviewed you yet.

In-Store App

Collect reviews in-store using our clever in-store app. Only available on Professional packages.

Review Photos

When your customer receives an invite to leave a review they will have the option to upload a photo. Once the photo is uploaded you will be notified and have the option to approve the image for publishing.

Manage Reviews

Reply To Reviews

Reply to your negative and positive reviews straight from the dashboard or iPhone App.

Forward Reviews

Forward specific reviews to the relevant person or department so any issues can be dealt with quickly and hard work can be rewarded.

Moderate Reviews

If you think a review has been fraudulently written you can flag it quickly as 'Under Moderation'. This removes it from our customer facing database while it is investigated by our team.

Verify Review

Manually add order ID's, invoice numbers and customer references.

Product Review Matching

Manually change the SKU or GTIN numbers on products so they match better within Google Shopping & Product Listing Adverts.

Reporting

Brand Advocate Reporting

Download segmented reports of your brand advocates.

Data Export

You can always export your order data to CSV format for accounting and spreadsheet tools.

Product Statistic

Download in depth product statistics which will help your buyers make informed customer focused buying decisions.

Review Publishing

Product widgets

Display product reviews easily on your site by adding just 7 lines of code.

Category Page Stars

Add review data to your category pages to increase click through and conversion.

Merchant Review Widgets

Show off your Company review with our easy to install customisable Merchant widgets.

Profanity Filter

Before reviews are published they are ran through our anti-fraud and profanity filters.

Duplicate Review Checking

Duplicate reviews are blocked.

Fraud Checking

We have developed several anti-fraud solutions to stop fraudulent reviews being published.

Reviewer Name Management

Manage how your customers' names are displayed.




Tagging Branches or Services

Tag your reviews with additional data like store branches or the various types of services you offer. I.e Euro Car Parts Leicester or Admiral Car Insurance.

SEO

Product Rich Snippets

Add a few lines of code to display product reviews schema in the search engine's natural results.

API

Use the API to publish unique product review content directly on to your product pages.

Google Product Reviews

Reviews are automatically fed through to Google Product, giving visibility at product level within Google Shopping.

Google Seller Rating

Reviews are automatically fed through to Google under our licensing agreement.

Yahoo Seller Rating

Reviews are automatically fed through to Yahoo under our licensing agreement.

Bing Seller Rating

Reviews are automatically fed through to Bing under our licensing agreement.

Customer Service

Live Chat

Easily get answers to queries using our live chat support.

Telephone Tech Support

We offer tech support 9.30 till 5pm Monday to Friday. Simply call 01162489536.

Account Management Support

Call. Email. Live chat. We are always happy to help.

Developer Friendly Environment

Reviews.io developers work directly with your in-house developers to create customized solutions that meet your companies requirements.

No Surprise Pricing

Our prices are straightforward. There is nothing worse than price increases or hidden costs. We promise no hidden charges or crazy price hikes. We don't increase prices on our current customer base. So if you sign today, that's what you will pay monthly going forward.

Simple Contracts

Reviews.io plans are paid monthly or yearly. We make it simple to start - and stop - your service at any time (30 rolling contacts unless it's an enterprise solution).

Client Dashboard

Multi Login

Allow multiple team member access.

Review Alerts

Get alerts when a new positive or negative review is completed right to your email inbox.

Product Management

Manage your products and associated reviews. Edit SKU's, MPN's and GTIN's.

Closed/Open Platform Control

Control whether you would like your review collection solution to be open or closed.

Agency Accounts

Manage your clients Reviews.io accounts with one simple log in.

Multiple Domains

Manage multiple domains with one account.

Company Page

Contact Details

Add your contact details so your customers can get in touch easily.

Opening Hours

Make it clear to customers when they can reach you.

Special Offers

Add special offers to your company pages.

ROI OutBound Link

Track your company page ROI by adding a tracking link.

Map Block

Easily integrate Google Maps on your company page.

Out Bound Link Control

Control what outbound links are on your company page.

Company Page Indexed and Searchable

Reviews.io produces pages with a clean HTML markup that is easily indexable by search engines


Content Ownership and Our Business

Our Site

Our front site, dashboard and review collection servers are served from powerful UK based servers.

A Remarkable History

Reviews.io has been in business for over six years. We've ensured the robustness of our system through real world use, not lab testing.

No Surprises

No surprise pricing, no additional charges, no long term contracts (with monthly plans), no upselling, and no credit card required to start. Try us for free for 14 days and decide for yourself.

Reviews.io Logo & Badge

If you'd like, you can display the Reviews.io Logo Badge on your website which displays the copy "Powered By Reviews.io" when you hover over it.

Your Data Protected

Reviews.io is straightforward and has very clear terms and conditions. We do not use any of your data or pass on to a third party.

Ad-Free

We do not sell or run ads against your company or on review collection pages.


Social Sharing

Facebook

Publish reviews to Facebook with ease.

Twitter

Publish reviews to Twitter with ease.

Ecommerce Integration

WooCommerce

With this module, Reviews.io easily integrates with WooCommerce. The module can be installed in just a few clicks. The Module does handles both collection and publishing.

Magento

Our Magento module is free and installs directly from Magento Connect. The Module helps streamline and simplify both the collection and publishing of company and product reviews. The module lets you import your existing Magento reviews into the Reviews.io platform.

Big Commerce

Our BigCommerce is free and helps you collect and publish both company and product reviews with ease.

Open Cart

Our OpenCart module is free and downloaded directly from you Reviews.io dashboard. The module allows for quick and easy review collection and publishing. The module is fully customisable.

PrestaShop

Our PrestaShop module is available directly from PrestaShop Addons. The module helps improve and simplify the collection and publishing of both company and product reviews.

Shopify

Our Shopify module helps your business get up and running quickly with both company and product Reviews. The module can be downloaded free of charge from the Shopify App Store. The module design can be customised to match your sites design.