Lovely bamboo PJs but don’t know how long they will last. Already the black stitching for the piping has frayed on the jacket inside (great clumps and tendrils coming lose which ended up on outside. Had to cut off in the end). The buttons came off in the wash as they were only loosely sewn. I had to see them all back on. The labels are scratchy and not necessarily on such a thin fabric - you can’t unpick without making a hole in the material. On the positive side fabric wise they’re comfy to sleep in. I’d buy again if those Quality issues were addressed. Disappointingly I did raise the above with customer services and they didn’t offer to send a new pair because of the fraying. Nor did they propose any feedback to the makers. I wanted to buy another pair label free but this was not possible - fair enough as produced somewhere else but the tone of customer services wasn’t very interested. So all in all these are great PJs if like me you want to sleep in silky soft bamboo PJs but high maintenance and they might not last long. They do wash well but you get black cotton tendrils in your washing machine. I followed instructions. Unless I have a faulty top with frays you’ll get the same. Again, no interest from customer services. Factory Production needs to be addressed! The below photo was taken after cutting away great clumps of frayed cotton from the edge of black piping. I only noticed as it was poking out. Arms are a bit short by 2 inches otherwise a good slim but generous fit as you want in a PJ set. Waist a little on the tight side (I’m slim).
9 months ago
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Alice, Customer Support

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