Thank you for being a Barton Watch Band customer. We're sorry that you've had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve our process.
If this issue hasn't been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Team