“PLACED A LARGE ORDER WHICH WAS DELIVERED ON TIME JUST A SMALL PROBLEM WITH A POST WHICH WAS NOT RUBYS FAULT PHONED THEM A VERY NICE HELPFUL LADY SORTED IT FOR ME DELIVERED TWO DAYS LATER WOULD RECOMMEND THIS COMPANY WILL BE GOING BACK FOR MY NEXT PROJECT THANKS”
“Great delivery __ service and customer care as traditional old England business!
Please the customer, which they certainly did.
There was a split in one of the posts and when I enquired about what to do about this, there was no questioning or doubting my word. They e mailed me immediately and sent a replacement with their sincerest apologies a few days later.
A really pleasant experience and if there were more companies doing business as ethically as this, Britain would be an even greater place.
Thank you Nikki from Ruby.
Best regards
Gavin”
