“My landlord originally bought the frame and canopy several years ago for use as a carport (which is what the company designates is its purpose). He had good luck with the canopies lasting up to two years, and when I needed a new canopy, he recommended I buy from ShelterLogic, which I did in December 2016. Now four months later, after a wind and rain storm, the canopy is in tatters. I wasn't asking for a refund, as the company had shipped me an extra tarp in error which they allowed me to keep, but just to let them know of my experience, thinking maybe they could shed some light on what might have happened. Was told by their customer service rep that the tarps are not meant to be left up and should be taken down before a storm. Seriously? Exactly what good is a carport supposed to do your car if you remove the tarp? So I guess I'll stick with the $40 tarps from the hardware store...at least they last six months.”
“I wanted a weather cover for my deck. My deck is 18 feet wide and 16 feet long, I shortened the sections to reduce the 20ft length to 16ft. I take the canvas to a local canvas shop to get it shortened. I get 3 years out of a canvas, then it's replacement time. I'm in Indiana and have to knock the snow off, so the frame don't collapse. It'll handle about 2.5 inches of snow, remember it is shortened, so it is stronger than designed by Shelter Logic. I like the amount of light that comes thru the canvas. I wish Shelter Logic would do custom work and shorten the canvases for me.”
