Product Updates

New Feature Update: Post-Review Surveys

May 10, 2024

We're excited to announce an enhancement to our Surveys feature! Now, after your customers leave a review, you can invite them to participate in additional surveys. This seamless integration allows you to gather more comprehensive insights about their experiences with your products, services, and overall company.

Key Benefits:

  • Deeper Insights: By engaging customers immediately after they leave a review, you can collect valuable data that helps you understand their needs and expectations more deeply.
  • Customizable Surveys: Tailor your surveys to explore specific areas of interest or concern, enabling targeted improvements and informed decision-making.
  • Easy Integration: Adding surveys to the review collection process is straightforward. Simply use the "Add to Review Collector" option in the Survey Manager. This hassle-free integration ensures a smooth experience for both you and your customers.

This update is designed to help you leverage customer feedback more effectively, turning insights into actionable strategies that drive business growth.

Log in to your dashboard today!