Wanted to cancel immediately after purchase as realised made a mistake. Impossible without emailing, by the time anyone responded the product was apparently 'uncancelable' although the tracking said it had not yet been despatched. Cue many emails back and forth refusing to do anything about it, and a package coming all the way across Europe. Then all my wasted time returning it, only to find they charge me for the privilege! What a joke, do not use them unless you're 100% certain (and other reviews suggest some of the quality of parts is not great).