I bought an o'neal Jersey but it was… I bought an o'neal Jersey but it was too big, so I sent it back for a refund, and ordered a smaller size, I also bought gloves and a balaclava, that was over a week ago now and still no refund, I have messaged 24mx and they say this....."Dear xxxx xxxxxxx, We want to inform you that your return has reached our local return hub. Please note that it will take some additional days for the return to reach our main warehouse. You will receive another email when the return has arrived and processed. Kind regards, Team 24MX/XLMOTO/Sledstore but still no refund, there is no number to call to get my refund. Edited to add, it is now the 15th of December and still no email and no refund of my returned item, thankfully I paid with PayPal, I have now opened a case with PayPal . if you have to buy from 24MX them make sure you use PayPal , as always they will sort this out for you. never again. Edited to add update 18th Dec, PayPal got me a refund, I also got my £3.49 back for postage, as 24MX doesn't pay for return postage like Amazon or other similar online retailers, and finally 24MX, I will never buy from you again, you take too long to deliver, your returns process is rubbish, you charge me to return my item that you then failed to refund me, you don't have any customer services to talk to , your email service gives false information, in a word....Fail.