Im very pleased with the extend of options and usability that the platform provides specially for the free versión. I’ve compared and tried so many others and this was my preferred above all others for my specific needs as a small business. In my opinion it would be a huge step to improve the interface and usability. It’s quite straight forward for the most part however the design it’s not the most appealing among other apps/websites Developing a mobile app would be great as well and I’m sure it will also improve the lag that the website could have through a mobile access and will encourage way more people to use it. The assistance is a bit slow as it’s an email response and sometimes if you can’t find the answer in the help menu it slows you down for over a day to finish your task or settings. Overall I’m happy and do recommend it. People at my workplace started to like it too and you did an amazing job with all the integrations, these are just a few things imo are worth improving :) Keep up the good job!