I went online and book an appointment for the same day. The 2 fellas arrived promptly. I got a 30 minute warning prior to their arrival. They were extremely professional. Walked me through the entire process from load/unloading, to pricing. Everything was very transparent, and the estimate is always free without any obligation. In addition, they were so polite about if there was anything else I wanted to consider them moving and if there was anything else they could do. This service is 100% hassle free. If you are someone who has a bunch of stuff and dont want to lift a finger. Just think about it, there is a service out there, that responds to you in the same day, and they can (in my case) empty out a 1500sq foot basement worth of stuff in 2 hours. Incredible. 1800gotjunk is the best there is, the best there was, and the best there ever will be. GIVE THEM A CALL.