This was a good experience. It's a bit pricey but worth the money especially since there are not many alternatives to treadmill and bedding removal. They actually called to ask if they could come a day early which was great. So this was done the same day the appointment was set. They called ahead of time. When the guys arrived they went right to work and got the job done. I didn't understand why the company send these guys out with no tools to disassemble the treadmill. They were careful and got everything out with no damage. So the delivery guys represented the company well and I would use them again.