After my sister passed away, I needed to clean out her apartment. After 18 years of her living there, many of her things were old and worn and it was hard to part with everything. There was nothing the family needed so we chose to call 1-800 got junk. The gentlemen that came to my sister's apartment were very kind and handled the contents of my sister's apartment gently. They did not throw or toss anything around. Everything was placed into the truck gently and neat. S hard as it was to take on this task, I really felt like I made the right decision in calling 1-800 got junk. Thank you.