Never really written a review but the experience from this company has been shocking. Please listen to the reviews of the people on here because they are genuine. Placed the order around 4 months ago and went with these guys as they said that they would deliver the door in 7 weeks no problems. I was adamant on this as I needed to move into the property and leave mine. Day of installation and I get a voicemail saying they cannot come as there has been a issue. From then on the excises began. The door opening was the wrong way, havent received the profile etc. This went on for months and not once did they have the courtesy to call me and just kept saying next week we will have the delivery. But every week I had to chase them. Asked for my money back and was disgusted as I would now have to wait for another company to make the door probably another 8 weeks. Explained I am paying two mortgages and its getting very hard to live but they didnt care and said just give it another week we are promised the deivery. I eventually it came and Mark the apparent manager said it will be fitted on 11th october (5 weeks later!) i said if its here surely it should be expedited and they said they will try. Now I have had a call today and when I called back I got told please wait Mark will call you back and Mark himself said he will call back in 5 minutes. Never happend. Finally after speaking to someone in sales I found out the call was about another delay with no date! Fuming I said If there is a delay again I want compensation for the temporary door I have had put in. They point blank refused and said we will give you the money bank. Despite the rudeness, unprofessionalism and the blatant lies I now have to wait for another company to fit a door 5 months on from my order. Please avoid this company much better companies out there and better proced with more choice. Not worth the lack of professionalism.