Poor Customer service. We were given a quote for new windows and a door last year May 2021. We were told we will have new windows by mid July 2021. We received a call mid July to say there has been a problem we will have to wait till August . August arrived and we were informed we will have our windows by October. Everytime we called to query our order we were told a few months a few months. February 2022 now. When we called, we were told we quoted you too cheap and it is not worth our while. I wish they'd told us that earlier back in July because we had received quotes from other companies which we then turned away; we had lost the opportunity to take our business elsewhere. A disloyal, deceiving and poorly established company. We are waiting for our refund as we have no choice but to officially cancel our order. Take my advice and take your business elsewhere as these people are con artists.
2 years ago
1st Glass UK has a
4.3
average rating
from
200
reviews
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