It has turned out, that i cannot get this company to come back and complete the work at my house, ive been very patient with this company, and they kept saying they are coming back last day today! Let me down again! Ive took time off work, so they could come back, 5 times they have let me down on the day, this is in a space of 3 months, before that 10 times from when they did the job 10th December last year! Promise after promise sorry after sorry,taking advantage of my good nature, im worn down with this company, mark the manager i thought i could trust, but lies after lies. I cannot get a fensa certificate, because they wont come back to complete the work so they wont issue me one, i cannot sell my house without a fensa certificate, i have no choice but to take it further, theyve had chance after chance, the manager lets his work staff lie for him, in saying they are coming back, noone turns up, its so draining, this company has led me a merry dance. Doesnt matter how nice you are, as they work that to there advanatage.Today is the last day of being let down, my good natute and patience has run out! Marcus! Ive been given no option but to take it further, i wish i hadnt of gone with this company 1st glass uk.. You make peoples lives a missery,.... Best advice i can give anyone reading this stay clear! & read the other reviews of this company first.. Im 50 miles away, so they dont want to come back, so now i have chase this up 😔 im not a nasty person but they realy have taken advantage of my good nature, and think its a joke..