bought a item from BRENDALE STORE on previous day only and it ended up being a double gift for a friend, who had received similar thing from someone else. Went back to the store in order to return BRAND NEW IN THE BOX STILL AND PURCHASED DAY BEFORE. Salesman behind the desk and manager were rude and arrogant when talking to me. Typical amateur behaviour. “kings Store policy” according to a MICRO PRINTING on desk says it can’t be returned but exchanged for store credit. I don’t want any product from a business that trick customers into their low quality customer service. A warning that their product is as low quality as their service! AVOID THIS PLACE AT ANY COST. SNOWYS is just across the road with a SUPERIOR QUALITY on service and product!