Order number 4WD004931688
I was charged the non-sale price after purchase instead of the sale-price that I had in my cart at time of purchase (possible delay in prices updating right at end of sale? My transaction went through at exactly 11pm Perth time)
The bad review is not for this, but for the fact that they now wont respond to my emails after Deeraj M at customer service misunderstood my email and denied my request to refund the overcharge. They assumed that I was asking for a price match for a single item instead of the bundle purchased (which I wasn't, it was for context) I replied, further clarifying what I was asking for, but received no reply. So I then sent screenshots of the same bundle back on sale for a price similar to what I should have been charged initially, asking them to price match this instead if they are unwilling to refund the original overcharge. Still no reply
7 months ago
4WD Supacentre has a
1.2
average rating
from
51
reviews